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Old 19th November 2009, 07:43 AM
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Question Recent BSOD errors possibly pertaining to a driver

Hi i have been getting BSOD recently and i can not figure out what is causing it. I have not changed the hardware and the only thing i installed was MS office 2007. The original crash was before the install of MS 2007, the last time it crashed and it automatically went to repair, during repair it said that it needed to restore back to a safe restore point. I selected ok and restored the system. It rebooted and when it came back online everything seemed fine. I started playing my online game and about 20 minutes in i got another BSOD. Any assistances would be helpful.

*I ran the Memtest and there were no errors found
*I cleaned everything fans and heatsink as instructed using canned air.
*I tried to run Everest but i got no temp or volt info when i followed the steps.
*Reset the pagefile as instructed
*I only have two minidumps, but i can not access them because it says that i dont have the permission to open the file.

Below is the error that populated when my system came back up originally and i tried accessing Control Panel:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\111909-20529-01.dmp
C:\Users\Cheapsin\AppData\Local\Temp\WER-46613-0.sysdata.xml
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Old 19th November 2009, 10:22 AM
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If you are allowing windows updates to happen automatically there is a good chance that one of these is responsible.
Use system restore to create a restore point today and then use system restore again to step back to when it started to misbehave and restore to that point - if that does not cure it you can always restore back to today's restore point you just made.
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Old 19th November 2009, 05:16 PM
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Quote:
Originally Posted by Albert Lionheart View Post
If you are allowing windows updates to happen automatically there is a good chance that one of these is responsible.
Use system restore to create a restore point today and then use system restore again to step back to when it started to misbehave and restore to that point - if that does not cure it you can always restore back to today's restore point you just made.
I do not have it set to automatically run but i have been updating quite frequently. I will give it a try and see what happens. I will post any results or errors that come up. Any advice on how to get my minidumps accessible? they are locked for me and say that i need the administrator to give me permission to access them but i am the admin and i have no other accounts on this OS.
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Old 19th November 2009, 05:18 PM
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Lightbulb

I figured out my UAC was blocking me from having access. Here are my minidumps. I ran a chkdsk /f /r last night before i went to sleep.
Attached Files
File Type: dmp 111809-21403-01.dmp (282.8 KB, 304 views)
File Type: dmp 111909-20529-01.dmp (284.5 KB, 267 views)
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Old 19th November 2009, 06:27 PM
Albert Lionheart's Avatar
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You need a special program to open dmp files and special skills to understand the contents - try the system restore solution first!
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Old 25th November 2009, 03:46 AM
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i did the restore and i removed one of my sticks of ram and it seems to be stable so far, if i come up with any other issues i will post them.
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