[Taima]

Yeah I've been playing WoW recently and the game has been crashing frequently, freezing, and occasionally giving me a BSOD blaming my video card. I do have the most updated drivers and I haven't got a clue why this is happening. I'm not sure what info to give you so I'll just tell you some specs.

AMD Athlon XP-M 2800+
1.5gb RAM
BFG GeForce 6200 256MB OC

I guess that's all you would need for now. Any help will be appreciated.

Thanks.

[Howard]

Take a look at this thread HERE and see if it helps. If it doesn`t, attach 5 or 6 of your latest minidumps to your next reply.

Instructions on how to attach files can be found below.

Scroll down until you see a button Manage Attachments. Click on that and a popup-window opens.
Click on the Browse button, find the HijackThis.log file, or whatever file you`re trying to attach on your PC and doubleclick on it.

Now click on the Upload button in the popup. When done, click on the Close this window button.
Finish your message-text, then click on Submit Message. Please Note: you can attach more than one file to a post by repeating the above steps.

Regards Howard

[Taima]

Well I thought it was fine until I was playing Battlefield 2 and it froze.

I only have one in the folder and that's from last night. I think I got a BSOD at the time...Don't really remember sorry.

[Howard]

Your minidump crashes at nv4_disp.dll. As you know, this is your video card driver.

However, the minidump also has a bugcheck of EA. See below for possible causes.

0x000000EA: THREAD_STUCK_IN_DEVICE_DRIVER

A device driver problem has caused the system to pause indefinitely (hang). Typically, this is caused by a display driver waiting for the video hardware to enter an idle state. This might indicate a hardware problem with the video adapter, or a faulty video driver.

Check for overheating of the card. You can do this by opening your case and cleaning out any dust etc. Then, aim a deskfan at your video card and play a game. See if that helps any.

You should also check to make sure your PSU is putting out enough power for your system.

You might also want to try using several different versions of the drivers and see if that helps at all.

Lastly, it`s entirely possible that the problem lies with the card itself.

IMAGE_NAME: nv4_disp.dll

DEBUG_FLR_IMAGE_TIMESTAMP: 47567aa4

MODULE_NAME: nv4_disp

FAULTING_MODULE: bf9d5000 nv4_disp

DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_FAULT

CUSTOMER_CRASH_COUNT: 1

BUGCHECK_STR: 0xEA

Regards Howard

[Taima]

I had a look at my voltages, and at the suggestion of Rik, he suggested that I point out that for the +12v thing, it's putting out 13.3

[Jason]

What PSU do you have?

Regards Jason

[Howard]

That does seem a little high, I must say and it`s worth checking out. Do you have a spare PSU you can try?

Have you tried several different versions of the drivers?

Lastly, can you test using a different video card to rule out a faulty card?

Regards Howard

[bushwhacker]

Damn. I always, always forgot how to decode the dump files....

[Howard]

For a very brief overview to reading minidumps, look HERE mate.

Regards Howard

[Taima]

I don't know what kind of PSU I have
I don't have a spare PSU
I don't have a spare video card.
I did use different drivers.
I did have the same problems with WoW but Battlefield 2 only crashes straight to the desktop.
I was looking at someone's topic who had a similar problem to me on another site and he said something about his +3.3V. he said it was at like 3.16 and the guy who was helping him said that's a bit edgy. So I said "hmm I wonder what mine is" I pop open speedfan and mine is 1.49V...could that be the problem? Just for reference, I'll post my other voltages.

Vcore1: 1.46V
Vcore2: 2.48V
+3.3V: 1.49V
+5V: 5.08V
+12V: 12.63V
-12V: 0.15V
-5V: 1.68V
+5V: 5.48V
Vbat: 3.42V

[Howard]

Your 3.3v rail is well down and could well be the problem.

Open your case and look on the psu, you`ll see a label that should give you the wattage and the amps on the 12v rail.

If you can possibly try another PSU, then I think you should.

Regards Howard

[Taima]

Okay it's an
Axio Technology 480W switching power supply.
AC INPUT 220/110VAC 50/60HZ 8/4A

3.3V 28A
+5V 37A
12V 21A
-5V 0.3A
-12V 0.8A
+5VSB 2.0A

[Howard]

Like I said, you should try another psu. If you still get the same problems, then I suspect your video card is faulty.

Regards Howard

[Taima]

I would but I don't have another one...how much do they cost?

[Howard]

That all depends on the quality of the psu.

For test purposes, can`t you borrow a psu from one of your friends?

I don`t see the point in buying a new psu, when it`s still possible the fault lies with the video card.

Regards Howard

[bushwhacker]

Howard, based on what i see, his PSU is drawing the power for NV4 just fine.

For the video card, we need to worry for +12V, and his psu pumping 21A, which is enough for his basic video card.

At least that I can remember, the video card uses only 12V as rail in, and PCI-E takes only 3.3V.

[Howard]

Originally Posted by Taima

Vcore1: 1.46V
Vcore2: 2.48V
+3.3V: 1.49V
+5V: 5.08V
+12V: 12.63V
-12V: 0.15V
-5V: 1.68V
+5V: 5.48V
Vbat: 3.42V

Did you also notice that the 3.3v rail is showing as being seriously under what it should be?

This is an indication of a psu problem. This is why I`ve advised testing the system with another psu. Then, see if the same problem occurs

However, the bugcheck of EA that showed up in the minidump, points to either a driver or videocard problem.

The poster has tried using different drivers to no avail, so I think it`s safe to say, it`s not a driver problem.

So, if it`s not the psu and it`s not the drivers, the only thing left is the video card.

Regards Howard

[Rik]

Google and get Everest home edition and use that to check the voltages too, just in case speedfan is not reading them properly.

Also, have a look in your bios as a fair few bioses will show voltages.


Post whatever you find.

[Taima]

Okay the BIOS voltages are

Vcore: 1.456
Vcc2.5V:2.480
Vddq: 1.488 (some of these numbers are fluctuating some)
Vcc5V: 5.026
SB3V: 3.424

--------------------------------------
Everest
--------------------------------------
CPU CORE 1.46V
+2.5V 2.48
+3.3V 1.49 (****)
+5v 5.08
+12V 13.76 (sometimes drops down to 13.70)
+5V Standby 5.48
VBAT 3.31


So yeah....not good...and I don't know anyone who would have a PSU lying around for no apparent reason which is why I'm probably going to be forced into buying one....

[Jaymie1989]

Iv got a 300W PSU if you want it? For a small fee?