| SUPERAntiSpyware Install & Scan Download SUPERAntispyware Free Edition (SAS) - Double-click the icon on your desktop to run the installer.
- When asked to Update the program definitions, click Yes
- If you encounter any problems while downloading the updates, manually download and unzip them from here
- Next click the Preferences button.
- Click the Scanning Control tab.
- Under Scanner Options make sure only the following are checked:
- Close browsers before scanning
- Scan for tracking cookies
- Terminate memory threats before quarantining
- Please leave the others unchecked.
- Click the Close button to leave the control center screen.
- Click the Close button to leave the control center screen.
- On the main screen click Scan your computer
- On the left check the box for the drive you are scanning.
- On the right choose Perform Complete Scan
- Click Next to start the scan. Please be patient while it scans your computer.
- After the scan is complete a summary box will appear. Click OK
- Make sure everything in the white box has a check next to it, then click Next
- It will quarantine what it found and if it asks if you want to reboot, click Yes
- To retrieve the removal information please do the following:
- After reboot, double-click the SUPERAntiSpyware icon on your desktop.
- Click Preferences. Click the Statistics/Logs tab.
- Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
- It will open in your default text editor (preferably Notepad).
- Save the notepad file to your desktop by clicking (in notepad) File > Save As...
- Save the log somewhere you can easily find it. (normally the desktop)
- Click close and close again to exit the program.
- Please copy and then paste the log in your post.
|  Published by | | Security Team Join Date: Dec 2007 Location: Tulsa, OK Posts: 2,553 Reputation:   | |
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