[Blackmirror]

BBC NEWS | Technology | Broadband users reach their limit

Broadband companies should not be allowed to class their packages as unlimited if they are not," said Mr Wolfenden. "As providers aren't choosing to be fully transparent about this issue people need to be savvy when choosing their broadband and pay close attention to the small print."

Thats true as i found out when i had a letter from Orange

Unllimited does not mean unlimited

Tiscali - advertised as unlimited, has fair usage policy but with unspecified excess, will cut off those deemed heavy users
Be - advertised as unlimited, unspecified excess, will not cut off users
Sky - unlimited with no usage barrier or cut off policy for those on its own network. 40GB monthly limit for other customers.
Virgin Media - unlimited but traffic of heavy users is shaped at busy times
Toucan - advertised as unlimited, with unspecified fair usage, will cut customers off
BT, advertised as unlimited, unspecified fair usage, will not cut users off
AOL, 40Gb limit, will remove users who exceed it
Plusnet, 30Gb peak-time limit. Those exceeding their limit will be encouraged to upgrade
Orange, advertised as unlimited, unspecified excess, will remove heavy users

[Albert Lionheart]

You are not the only one - I know of someone with a Tiscali account who was cut off, received a letter telling them about if from someone the company had never heard of and refused to reinstate the account or give a MAC to shift it to someone else. On my recommendation she took Tiscali to the small claims court and won.