[djlen]

I recently came across an application from 'Uniblue Systems' called a Driver Scanner.
I downloaded it and ran it and it came up with some drivers that my system needed and there was a box to click on that said, "Download All". I clicked on it and it informed me that in order to get the 'needed' drivers (NVidia) I would have to pay $29.95 for a license. So I just deleted the app. and went about my business. My sound was working fine up till then.
After that I lost sound and would only hear the Windows Sign off jingle and sign on jingle when I turned the system on or off. So I know it's not my speakers that are the problem.
Now I am getting no sound at all.
I tried to use Donna's troubleshooting guide and got hopelessly lost trying to follow it. If anyone can help me with this issue it would be greatly appreciated.
It seems to me that I had this problem previously and was told to uninstall some drivers and then restart and they would be automatically re-installed after re-start.
Any help with this would be appreciated.

Regards,
Len

[Albert Lionheart]

Greetings, Len
First check in the sound device panel (Control Panel > Sounds & Audio Devices) that there is a Device listed on the front page -this will confirm your device drivers are installed OK. The go to the sounds tab and check that the various events have sounds associated with them - if not, make the associations again.
If no device, close this dialogue box and open the one for system - go to Device Manager @ Hardware and scroll down the list to find sound, video and game controllers: select and then delete your audio device (you won't be able to delete codecs and so on).
Reboot and the system will reinstall the device automatically.
If this does not work or appears to be nonsense for what you can see, get back to us!

[djlen]

Thanks Albert
I had to delete the device and then on restart it re-installed it and it's working perfectly now.
I don't know why but this computer does that every now and then and it should be OK for a while now.
I thought it was something more because the drivers that the Uniblue thing told me needed updating were all NVidia drivers and thought it odd hat I'd have this happen right afterward.
Anyway, hopefully this will do it.

Saved again by the Tech Support Team.

Regards
Len

[Blackmirror]

We can save a lot of things but TST cannot save my cooking
Well done Albert xxx

[Albert Lionheart]

All in a day's work, chaps and chapesses! Glad it worked anyway! Seems to be a lot of trouble with sound cards at the moment: I blame windows updates myself.

[Husky]

Albert you are so right there. Every time I do an update I cross my fingers when the system reboots.