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Old 26th October 2009, 07:20 AM
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USB Port Troubleshooting

Hi,

I have been facing some problems with the USB ports for a while.

1. The problems happen mostly with the front USB ports, not as much the back ones.
2. Connecting a USB 2.0 storage device sometimes gives the warning that it is operating in USB 1.0, and to achieve optimum performance I should connect it to a USB 2.0 port.
3. Lately out of the two front USB ports, one has stopped detecting certain kind of devices like pen drives. However, it still seems to function with the bluetooth dongle.

Reinstalling the driver from Gigabyte's site didn't help. However I don't have much experience about connecting the motherboard. I'm wondering could it be some kind of hardware malfunction - like loose connection etc?

Also most of these problems happen with either a pendrive or an external hard disk. If it is a software fault, could it be related to only the storage devices?

Thanks

Last edited by hirak99; 26th October 2009 at 07:27 AM. Reason: sp.
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Old 26th October 2009, 09:00 AM
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I too have been having similar trouble and in the end I have had to replace the motherboard. Attempts to fix included removal and reinstallation of the drivers; removal and reinstallation of Windows. The USB ports all failed the same way for USB flash drives but the front panel ports went first. Eventually the USB ports on the mainboard refused even to recognise a USB mouse at which point I had to do something about it.
The USB connections on the motherboard are usually a block connection which will only connect one way. Occasionally you will find a cable-per-pin job so check with the motherboard manual which way they are wired up - the 4 cables are +5v - 5v + signal and - signal. Be careful as connecting them the wrong way can trash both the USB device and also the motherboard.
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Old 26th October 2009, 12:14 PM
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Wow... that's scary. Is there any chance that this may be happening due to the PSU? I have a Cooler Master 390W PSU for my computer.

Is there any chance I can fix this without getting a new MB?

Last edited by hirak99; 26th October 2009 at 12:14 PM. Reason: grammar
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Old 26th October 2009, 02:16 PM
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It is possible that the PSU is not supplying enough current to run the USB ports. How many USB devices to you have and to any of them use a double cable (one for signal and one for power)?
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Old 10th January 2011, 12:50 PM
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Preparation for fresh XP installation

Quote:
Originally Posted by Albert Lionheart View Post
I too have been having similar trouble and in the end I have had to replace the motherboard. Attempts to fix included removal and reinstallation of the drivers; removal and reinstallation of Windows. The USB ports all failed the same way for USB flash drives but the front panel ports went first. Eventually the USB ports on the mainboard refused even to recognise a USB mouse at which point I had to do something about it.
The USB connections on the motherboard are usually a block connection which will only connect one way. Occasionally you will find a cable-per-pin job so check with the motherboard manual which way they are wired up - the 4 cables are +5v - 5v + signal and - signal. Be careful as connecting them the wrong way can trash both the USB device and also the motherboard.

System Info:
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Celeron(R) CPU 2.40GHz, x86 Family 15 Model 2 Stepping 9
Processor Count: 1
RAM: 1278 Mb
Graphics Card: Intel(R) 82845G/GL/GE/PE/GV Graphics Controller, 64 Mb
Hard Drives: C: Total - 39166 MB, Free - 22622 MB; F: Total - 29981 MB, Free - 11933 MB; G: Total - 22999 MB, Free - 22934 MB;
Motherboard: Dell Computer Corp., 0G1548, A00, ..CN708213ANL0YG.
Antivirus: Kaspersky Internet Security, Updated: Yes, On-Demand Scanner: Enabled


Hi

Kindly advise if it is possible to install and boot Windows XP Home Edition on an external USB hard drive partition having NTFS file system. Can the PC be booted from this installation, instead of from the current hard drive installation? And then would it be safe to uninstall the original Windows installation on the original hard drive to make the PC faster. Would I need to do anything to safeguard my stored emails in Windows Live mail and my files in My Documents folder? What data files should be backed up? What program file are lost in the fresh installation that should be backed up?
At presest the size of the Windows folder on the hard disk drive is 5.25 GB (compressed from 7.22 GB). I am most grateful for your kind help and advice regarding my query. Thank you very much for all the kind help and invaluble consideration.
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Old 25th January 2011, 07:51 AM
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Question

Hi,
I'm also facing a problem relevant to the USB 2.0...
Whenever I detect any USB Device to my Computer, whether front USB options or in mother boards USB port options, I Does not pick it..
And no kind of sound I hear from my system which normally we hear connecting An USB Device...
However I checked My PC setup and it shows USB is Enabled there..
Helps Required???
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Old 25th January 2011, 09:23 AM
Albert Lionheart's Avatar
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Hi Clarence
you may have a bad motherboard and you may need a shop to test it for you.
You could try reinstalling Windows (on a different hard drive maybe?) which would tell you if it was a driver issue.
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Old 25th January 2011, 09:25 AM
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Quote:
Originally Posted by Edcondi View Post
System Info:
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Celeron(R) CPU 2.40GHz, x86 Family 15 Model 2 Stepping 9
Processor Count: 1
RAM: 1278 Mb
Graphics Card: Intel(R) 82845G/GL/GE/PE/GV Graphics Controller, 64 Mb
Hard Drives: C: Total - 39166 MB, Free - 22622 MB; F: Total - 29981 MB, Free - 11933 MB; G: Total - 22999 MB, Free - 22934 MB;
Motherboard: Dell Computer Corp., 0G1548, A00, ..CN708213ANL0YG.
Antivirus: Kaspersky Internet Security, Updated: Yes, On-Demand Scanner: Enabled


Hi

Kindly advise if it is possible to install and boot Windows XP Home Edition on an external USB hard drive partition having NTFS file system. Can the PC be booted from this installation, instead of from the current hard drive installation? And then would it be safe to uninstall the original Windows installation on the original hard drive to make the PC faster. Would I need to do anything to safeguard my stored emails in Windows Live mail and my files in My Documents folder? What data files should be backed up? What program file are lost in the fresh installation that should be backed up?
At presest the size of the Windows folder on the hard disk drive is 5.25 GB (compressed from 7.22 GB). I am most grateful for your kind help and advice regarding my query. Thank you very much for all the kind help and invaluble consideration.

This post is in the wrong thread - you should start a new thread (unless some kind moderator will shift this for you??) with a new subject.
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Old 25th January 2011, 10:45 AM
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Thanks for the help. I could not relocate the New Thread button.
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Old 25th January 2011, 12:50 PM
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no worries!
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