[jesusfreak3]

i need help with my zen player please help. here is the problem. my zen player is stuck on recovery mode. so i downloaded a new version to my computer. but my zen wont allow a new version. my computer recognizes the zen. but when i click run on the icon it says no device is plugged in. what do i do now?

[Blackmirror]

Try an uninstall with this

Revo Uninstaller Freeware - Uninstall Software, Remove Programs, Solve uninstall problems

On moderate settings then reinstall please

[jesusfreak3]

thank you i wiped it clean then reinstalled it and it let me.