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28th May 2008, 08:33 PM
|  | TST Oracle | | Join Date: Dec 2007, 8,001 posts. Location: Market Haemorrhoids, Middle England Reputation:  | | | USB Porst stopped recognising USB drive
Any ideas why all the USB ports on a PC suddenly stopped recognising USB flash drives?
Drives (3 tested ) all work on other systems
Ports work fine with other devices such as printers
I have tried removing them all in safe mode and rebooting to force a new install - no good!
Help!
__________________ Confuse and Prosper. |
28th May 2008, 08:36 PM
|  | TST Guru | | Join Date: Mar 2008, 1,360 posts. Location: USA, KY Reputation: | | |
Can you access the drive through "my computer" or as you said it just plain doesn't see it.
I had a similar problem on my computer where I would stick a usb flash drive in and it wouldn't "auto play" it. I had to manually open the drive up.
__________________
Facts are stubborn things, statistics are more pliable. Mark Twain
Honesty is the best policy -- when there is money in it. Mark Twain
I have been through some terrible things in my life, some of which actually happened. Mark Twain
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28th May 2008, 08:39 PM
| | TST Oracle | | Join Date: Dec 2007, 8,001 posts. Location: Market Haemorrhoids, Middle England Reputation: | | |
Hi Sam
Nope - drive is not visible in explorer at all. When I connect any of the drives there is a message to say there is an error and the device cannot be detected.
__________________ Confuse and Prosper. |
28th May 2008, 08:52 PM
|  | TST Master | | Join Date: Dec 2007, 3,366 posts. Reputation: | |
Do the drives show up in disk management?
Regards Howard  |
28th May 2008, 08:52 PM
| | TST Guru | | Join Date: Mar 2008, 1,360 posts. Location: USA, KY Reputation: | | |
Hmm that is weird. You know the devices work so that makes it even weirder. Sorry I can't help you anymore. But if I do think of something I will let you know.
__________________
Facts are stubborn things, statistics are more pliable. Mark Twain
Honesty is the best policy -- when there is money in it. Mark Twain
I have been through some terrible things in my life, some of which actually happened. Mark Twain
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28th May 2008, 08:57 PM
| | TST Oracle | | Join Date: Dec 2007, 8,001 posts. Location: Market Haemorrhoids, Middle England Reputation: | | |
Howard - nope - nothing there at all
Sam - it has to be something to do with the drivers for usb mass storage I think?
I'll let it rest overnight to see if anyone has any ideas tomorrow!
Thanks guys - I think I am resigned to reinstalling Windaz - a system restore to before the last windows update failed to make any difference as well.
__________________ Confuse and Prosper. |
28th May 2008, 09:15 PM
| | TST Guru | | Join Date: Mar 2008, 1,360 posts. Location: USA, KY Reputation: | | |
do you still have the cd's for the drives? maybe if you reinstall them. Or just get rid of them completely.
__________________
Facts are stubborn things, statistics are more pliable. Mark Twain
Honesty is the best policy -- when there is money in it. Mark Twain
I have been through some terrible things in my life, some of which actually happened. Mark Twain
|
28th May 2008, 09:17 PM
| | TST Master | | Join Date: Dec 2007, 3,366 posts. Reputation: | |
Well, you could try sfc /scannow in the run menu to see if any OS files are missing or damaged.
You could also try a Windows repair.
Regards Howard |
28th May 2008, 09:38 PM
| | TST Oracle | | Join Date: Dec 2007, 8,001 posts. Location: Market Haemorrhoids, Middle England Reputation: | | |
Sam - we had 3 different drives (2 Kingston and 1 Crucial) and the system refused to talk to any of them.
Howard - I will see if I can get at the system using remote access to try this - trouble is that it is miles away and the price of petrol..............
__________________ Confuse and Prosper. |
28th May 2008, 10:07 PM
| | TST Master | | Join Date: Dec 2007, 3,366 posts. Reputation: | |
Ah, I see. In that case it might be a bad idea so try sfc /scannow as if it finds any missing or corrupted files, it will ask for the Windows CD.
Regards Howard |
29th May 2008, 06:28 AM
| | TST Oracle | | Join Date: Dec 2007, 8,001 posts. Location: Market Haemorrhoids, Middle England Reputation: | | |
No - we can do this as I can have someone feed the thing an install CD if I need to. I'll give it a go and will let you know - probably Friday
__________________ Confuse and Prosper. |
29th May 2008, 07:03 AM
|  | Security Team | | Join Date: Dec 2007, 2,555 posts. Location: Tulsa, OK Reputation: | |
Might be a long shot but you could try a DriverAgent.com scan to see what results come back. May put you on the right path....then maybe not.
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29th May 2008, 07:23 AM
| | TST Oracle | | Join Date: Dec 2007, 8,001 posts. Location: Market Haemorrhoids, Middle England Reputation: | | |
Thanks EF - not seen them before.
Have you used this tool? Does this install a whole load of rubbish that is impossible to get rid of afterwards?
__________________ Confuse and Prosper. |
29th May 2008, 07:34 AM
| | Security Team | | Join Date: Dec 2007, 2,555 posts. Location: Tulsa, OK Reputation: | | |
I've used it a few times just for information. It is a clean site. It will install a small program (1.5kb or so) to do the scan.
Takes less than a minute from install to completing the scan. Just uninstall it when it's done.
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29th May 2008, 03:02 PM
| | TST Oracle | | Join Date: Dec 2007, 8,001 posts. Location: Market Haemorrhoids, Middle England Reputation: | | |
OK - will give it a go - hope it works under remote support!
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