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28th February 2008, 07:12 AM
|  | TST Oracle | | Join Date: Dec 2007, 8,001 posts. Location: Market Haemorrhoids, Middle England Reputation:  | | |
I seem to be beset by idiots.
I submitted a request for an RMA for the PSU that cooked itself last week. The reply came from the USA with a whinge that I was in the wrong country. No offer to forward the application to the right place or where I should send it. Opinions of Antec now plummeting as the new PSU I bought to replace this one is noisy and sounds like a diesel before it has warmed up. I have organised a replacment - is this a record: 3 Antec PSU's in a week?
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28th February 2008, 07:18 AM
|  | TST Expert | | Join Date: Dec 2007, 687 posts. Reputation: | |
That is indeed probably a world record  I have tried to get in contact with Antec before now and I really don't like them anymore. Customer services are terrible. I tried when I had a case fan and the screws didn't fit 
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Gigabyte GA-MA78LMT-US2H / Athlon II X4 630 3.2GHz / OCZ SpecOPS PC3-12800 2x2GB / GF 9800GT 512MB |
28th February 2008, 08:06 AM
| | TST Oracle | | Join Date: Dec 2007, 8,001 posts. Location: Market Haemorrhoids, Middle England Reputation: | | |
Update - I have sent a snotty note to their UK RMA processing section - we will see!
__________________ Confuse and Prosper. |
28th February 2008, 02:37 PM
|  | Modding Expert | | Join Date: Dec 2007, 848 posts. Location: Northern Ontario, Canada Reputation: | |
If this kept up, I strongly advise you to try other reputable psu manufacturer instead Antec; such as Enermax ( my favorite ), OCZ, C&M and few more  |
28th February 2008, 03:08 PM
| | TST Expert | | Join Date: Dec 2007, 687 posts. Reputation: | | |
And corsair, of course.
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Gigabyte GA-MA78LMT-US2H / Athlon II X4 630 3.2GHz / OCZ SpecOPS PC3-12800 2x2GB / GF 9800GT 512MB |
28th February 2008, 03:16 PM
| | TST Oracle | | Join Date: Dec 2007, 8,001 posts. Location: Market Haemorrhoids, Middle England Reputation: | | |
Trouble is - this was in a case and I really like their cases!
cheers for the thought, tho!
__________________ Confuse and Prosper. |
28th February 2008, 03:21 PM
| | TST Expert | | Join Date: Dec 2007, 687 posts. Reputation: | | |
Was it one of those that require a certain PSU to use it?
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Gigabyte GA-MA78LMT-US2H / Athlon II X4 630 3.2GHz / OCZ SpecOPS PC3-12800 2x2GB / GF 9800GT 512MB |
28th February 2008, 04:21 PM
| | Modding Expert | | Join Date: Dec 2007, 848 posts. Location: Northern Ontario, Canada Reputation: | |
This made me laugh. 
No, as long as it is not slim computer, or micro atx or whatever than regular or mid ATX.
Last edited by Daveskater; 28th February 2008 at 04:36 PM.
Reason: You don't need to quote the post above your own because it is clear who/what you are replying to.
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28th February 2008, 05:32 PM
| | TST Oracle | | Join Date: Dec 2007, 8,001 posts. Location: Market Haemorrhoids, Middle England Reputation: | | Quote:
Originally Posted by Spleenharvester  Was it one of those that require a certain PSU to use it? | Nope - and I replaced it with a bog standard 500 watt (from BL**DY Antec!)
__________________ Confuse and Prosper. |
1st March 2008, 06:10 PM
| | TST Expert | | Join Date: Dec 2007, 687 posts. Reputation: | | I'm sorry if I mis-understood you, but I was referring to those cases they sometimes do that have a special slot For example I've seen Aopen do them, they require a differently shaped PSU
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Gigabyte GA-MA78LMT-US2H / Athlon II X4 630 3.2GHz / OCZ SpecOPS PC3-12800 2x2GB / GF 9800GT 512MB |
10th March 2008, 10:55 PM
| | TST Oracle | | Join Date: Dec 2007, 8,001 posts. Location: Market Haemorrhoids, Middle England Reputation: | | |
The saga rolls on. Antec Holland said that as I was a reseller I could return the PSU to their agent in Telford (no names this time as I don't want to be sued!). In return for handling the PSU they wanted me to sign up a new trading account with them and this included all sorts of commercial information and personal details, plus guarantees etc. I told them to stuff it up the proverbials and threatened to visit all sorts of nastyness upon their sad and stupid heads in the form of ballista flung lumps of chicken ordure.
Didn't do any good so I am shipping the thing off to Holland tomorrow.
So - Antec kit is by and large good but warranty support is sh*te. Deep sh*te.
__________________ Confuse and Prosper. |
10th March 2008, 11:06 PM
|  | Community Moderator | | Join Date: Dec 2007, 4,345 posts. Location: Oxford, UK Reputation: | | |
That's good to know, mate. Hopefully this will get sorted eventually!
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Numberwang!
A little air on the earth.
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10th March 2008, 11:10 PM
| | TST Oracle | | Join Date: Dec 2007, 8,001 posts. Location: Market Haemorrhoids, Middle England Reputation: | | |
Too bl**dy right. I'm fed up with it!
Edit: A light! A light in the darkness!
An email just flooded in with a helpful note from Holland about the RMA. Perhaps they watch this forum.......
__________________ Confuse and Prosper.
Last edited by Daveskater; 10th March 2008 at 11:17 PM.
Reason: Merging of the postings.
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10th March 2008, 11:16 PM
| | Community Moderator | | Join Date: Dec 2007, 4,345 posts. Location: Oxford, UK Reputation: | |
Haha, perhaps they do mate
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Numberwang!
A little air on the earth.
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11th March 2008, 01:52 AM
|  | TST Master | | Join Date: Dec 2007, 3,366 posts. Reputation: | |
It really is totally unacceptable you should be having this trouble with what is supposed to be a reputable company.
If at all possible, I think you should consider writing(not emailing) to the managing director, outlining the problems you`ve been Having.
Regards Howard |
11th March 2008, 07:32 AM
| | TST Oracle | | Join Date: Dec 2007, 8,001 posts. Location: Market Haemorrhoids, Middle England Reputation: | | |
You are right, Howard but the practicalities of this are that there is no UK presence to write to and Holland is another country. Maybe not buy Antec any more....
__________________ Confuse and Prosper. |
11th March 2008, 03:52 PM
| | TST Expert | | Join Date: Dec 2007, 687 posts. Reputation: | | |
I've already given up on antec... for instance, a case fan I bought, meant to be 'whisper quiet' (33dba is a little louder) had totally the wrong screws. I got more and they didn't fit. I'm sick of messing with them.
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Gigabyte GA-MA78LMT-US2H / Athlon II X4 630 3.2GHz / OCZ SpecOPS PC3-12800 2x2GB / GF 9800GT 512MB |
11th March 2008, 03:56 PM
| | Community Moderator | | Join Date: Dec 2007, 4,345 posts. Location: Oxford, UK Reputation: | |
33dbA is certainly not "whisper quiet" 
I thought that under about 22dbA was considered quiet or silent, off the top of my head.
__________________
Numberwang!
A little air on the earth.
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11th March 2008, 03:58 PM
| | TST Expert | | Join Date: Dec 2007, 687 posts. Reputation: | |
Something like that. I'm getting a 19dba cooler soon so I'll see then
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Gigabyte GA-MA78LMT-US2H / Athlon II X4 630 3.2GHz / OCZ SpecOPS PC3-12800 2x2GB / GF 9800GT 512MB |
11th March 2008, 06:22 PM
| | Modding Expert | | Join Date: Dec 2007, 848 posts. Location: Northern Ontario, Canada Reputation: | |
How about getting yourself a Vantec Tornado, baby ? | | |  Only registered members can participate in forum threads. You must register or log in to contribute.
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