[HangMeQuickly]

I have an Acer Aspire 3000 laptop that gives me a BSOD multiple times per day.

I have run memtest, re-installed XP and my apps after a reformat, run chkdsk /r, tried to update every driver I can lay my hands on all with no effect.

Any assistance you can provide in how to fix this problem would be greatly appreciated.

Thanks all,

Pauline

Enclosed is the actual error message I receive along with the contents from a minidump.

STOP: 0x000000c2 (0x00000007, 0x00000CD4, 0x04030201, 0xE1176C88)

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Pauline & Jeff>cd \windows\minidump

C:\WINDOWS\Minidump>dumpchk
Usage: DumpCheck [y <sympath>] <Dumpfile>

C:\WINDOWS\Minidump>dumpchk mini081308-06.dmp
Loading dump file mini081308-06.dmp
----- 32 bit Kernel Mini Dump Analysis

DUMP_HEADER32:
MajorVersion 0000000f
MinorVersion 00000a28
DirectoryTableBase 11b96460
PfnDataBase 81641000
PsLoadedModuleList 80553fc0
PsActiveProcessHead 8055a158
MachineImageType 0000014c
NumberProcessors 00000001
BugCheckCode 000000c2
BugCheckParameter1 00000007
BugCheckParameter2 00000cd4
BugCheckParameter3 04030201
BugCheckParameter4 e24796d0
PaeEnabled 00000001
KdDebuggerDataBlock 80545ae0
MiniDumpFields 00000dff

TRIAGE_DUMP32:
ServicePackBuild 00000300
SizeOfDump 00010000
ValidOffset 0000fffc
ContextOffset 00000320
ExceptionOffset 000007d0
MmOffset 00001068
UnloadedDriversOffset 000010a0
PrcbOffset 00001878
ProcessOffset 000024c8
ThreadOffset 00002728
CallStackOffset 00002980
SizeOfCallStack 00000514
DriverListOffset 00003128
DriverCount 0000007d
StringPoolOffset 00005648
StringPoolSize 00001118
BrokenDriverOffset 00000000
TriageOptions 00000041
TopOfStack abc43aec
DebuggerDataOffset 00002e98
DebuggerDataSize 00000290
DataBlocksOffset 00006760
DataBlocksCount 00000003


Windows XP Kernel Version 2600 (Service Pack 3) UP Free x86 compatible
Kernel base = 0x804d7000 PsLoadedModuleList = 0x80553fc0
Debug session time: Wed Aug 13 21:34:07 2008
System Uptime: 0 days 3:19:00
start end module name
804d7000 806cf580 nt Checksum: 00204E7E Timestamp: Sun Apr 13 14:
31:06 2008 (4802516A)

Unloaded modules:
ab757000 ab782000 kmixer.sys Timestamp: unavailable (00000000)
acc62000 acc7a000 dump_atapi.s Timestamp: unavailable (00000000)
ab973000 ab98b000 hiber_atapi. Timestamp: unavailable (00000000)
ac651000 ac67c000 kmixer.sys Timestamp: unavailable (00000000)
baf50000 baf51000 drmkaud.sys Timestamp: unavailable (00000000)
ac824000 ac831000 DMusic.sys Timestamp: unavailable (00000000)
ac67c000 ac69f000 aec.sys Timestamp: unavailable (00000000)
ac834000 ac842000 swmidi.sys Timestamp: unavailable (00000000)
badea000 badec000 splitter.sys Timestamp: unavailable (00000000)
ac744000 ac754000 Serial.SYS Timestamp: unavailable (00000000)
babd0000 babd5000 Cdaudio.SYS Timestamp: unavailable (00000000)
babc8000 babcd000 Flpydisk.SYS Timestamp: unavailable (00000000)
babc0000 babc7000 Fdc.SYS Timestamp: unavailable (00000000)

Finished dump check

[link590o]

I think your problem is the very fact that you're using SP3. I suggest downgrading to SP2 to see if that solves the issue. I know you said you reformatted, but you might have reupgraded to SP3 again.

The 0x0c2 error can be caused by faulty software, or a faulty driver. Since it seems you might have handled the various drivers, then I suspect the software. SP3 was loaded with bugs when it was first released, and it still may have some problems.

[Albert Lionheart]

Have you tried running the machine in safe mode? This would confirm a software issue. I am great fan of Acers but have had a few through here with main board or power board errors.

[HangMeQuickly]

I have tried downgrading to SP2, which reduces the # of errors, but does not completely remove them.

I can force the BSOD to occur every time if I try to unzip any compressed files on my Netgear NAS unit, or if I try to print out to my network printer.

When I am running in safe mode (with networking support enabled) I cannot get my network card to work at all.... I don't get the errors either, so it does seem to be some sort of a driver issue.

Any other suggestions?

Pauline

[Albert Lionheart]

The driver for your NAS drive is probably out of date - I suggst you contact the makers and get the latest driver. If it is a Freecom you could try this site
XIMETA INC.
These people make the components for Freecom so worth a try.