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  #21 (permalink)   Top
Old 2nd December 2009, 01:40 PM
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I have tried to uninstall RPS with no luck! just won't leave!
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  #22 (permalink)   Top
Old 2nd December 2009, 02:19 PM
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What happens when you try?
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  #23 (permalink)   Top
Old 2nd December 2009, 06:45 PM
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it tells me it is uninstalled, yet there are still files floating around?
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Old 3rd December 2009, 12:01 AM
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yet there are still files floating around?
I'm not sure I know what you mean here?
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  #25 (permalink)   Top
Old 3rd December 2009, 06:41 PM
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it still shows up on my computer...folders and files are still there
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  #26 (permalink)   Top
Old 3rd December 2009, 06:45 PM
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If it uninstalled then just delete the leftover files/folders. Uninstallers aren't always very efficient and leave behind a lot of junk.

After that.

* Click START then RUN - Vista users press the Windows Key and the R keys for the Run box.
* Now type Combofix /Uninstall in the runbox
* Make sure there's a space between Combofix and /Uninstall
* Then hit Enter

* The above procedure will:
* Delete the following:
* ComboFix and its associated files and folders.
* Reset the clock settings.
* Hide file extensions, if required.
* Hide System/Hidden files, if required.
* Set a new, clean Restore Point.

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Clean out your temporary internet files and temp files.

Download TFC by OldTimer to your desktop.

Double-click TFC.exe to run it.

Note: If you are running on Vista, right-click on the file and choose Run As Administrator

TFC will close all programs when run, so make sure you have saved all your work before you begin.

* Click the Start button to begin the cleaning process.
* Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two.
* Please let TFC run uninterrupted until it is finished.

Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning.

----------


How is the computer running now?
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  #27 (permalink)   Top
Old 5th December 2009, 02:03 PM
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ok, things seem to be going pretty smooth now.
Thanks for all your help!!
Is everything done now?
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  #28 (permalink)   Top
Old 5th December 2009, 04:13 PM
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Just my final suggestions.

Use the Secunia Software Inspector to check for out of date software.
  • Click Start Now
  • Check the box next to Enable thorough system inspection.
  • Click Start
  • Allow the scan to finish and scroll down to see if any updates are needed.
  • Update anything listed.

.
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Go to Microsoft Windows Update and get all critical updates.

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I recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection so will not interfere with each other. They do not use any significant amount of resources (except a little disk space) until you run a scan.

I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

SpywareBlaster - Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
* Using SpywareBlaster to protect your computer from Spyware and Malware
* If you don't know what ActiveX controls are, see here

Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ

Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

Also see Slow Computer? It May Not Be Malware for free cleaning/maintenance tools to help keep your computer running smooth.
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