[mikesndbs]

Hi

I have a real problem here :-(

My system has been running stable just as I have it for some years now.
Just about the time of the June MS updates I suddenly found my log in details were not being saved!

I was told to upgrade from IE 6 to 7 and did this but the problem persisted.
I also tried Firefox but again the same issue.

I can see the cookies when I look but after I X out of IE for a short time when I go back the cookies come up not found and the log in details have again gone.

I have tried every possible setting in IE (as far as I know)

When I add sites to the allowed sites list they do appear in the list but if I leave the box and go back they are gone again.

I have also noticed that there is a lag or delay when pressing the RTN key when filling in a web form like this one!

My security is:
Avira AV free.
Spybot S&D with teatimer and resident
Spyware Blaster.
Spyware Guard.
Ad Aware free
Zone Alarm free
Cc Cleaner (cookie options tried)

What I have tried:

Using msconfig I disabled everything other than MS services and all start ups.
Also deactived ZA and Avira.
Problem persisted.

Avira did find a trogen tonight, but it was within a system retore point???
TR/Trash.Gen but I can't find out what it would do.

Anyway I would really like some help with this one please.
Here is a HJ log. The Norton stuff is just for Ghost.

Thanks in advance.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 23:57:59, on 17/06/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Normal

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\svchost.exe
E:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
E:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
E:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
E:\WINDOWS\system32\spoolsv.exe
E:\Program Files\Avira\AntiVir Desktop\sched.exe
E:\Program Files\Avira\AntiVir Desktop\avguard.exe
E:\WINDOWS\System32\GEARSec.exe
E:\Program Files\iolo\common\lib\ioloServiceManager.exe
E:\Program Files\Google\Update\GoogleUpdate.exe
E:\Program Files\Java\jre6\bin\jqs.exe
E:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
E:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
E:\Program Files\Norton Ghost\Agent\VProSvc.exe
E:\WINDOWS\system32\nvsvc32.exe
E:\WINDOWS\system32\PGPsdkServ.exe
E:\WINDOWS\system32\IoctlSvc.exe
E:\Program Files\CyberLink\Shared Files\RichVideo.exe
E:\WINDOWS\system32\tcpsvcs.exe
E:\WINDOWS\System32\snmp.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\system32\ZoneLabs\vsmon.exe
E:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
E:\WINDOWS\Explorer.EXE
E:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
E:\Program Files\Java\jre6\bin\jusched.exe
E:\WINDOWS\SOUNDMAN.EXE
E:\Program Files\IObit\IObit SmartDefrag\IObit SmartDefrag.exe
E:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis2 a.exe
E:\WINDOWS\system32\RUNDLL32.EXE
E:\Program Files\Microsoft IntelliType Pro\itype.exe
E:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0H 2.EXE
E:\WINDOWS\system32\rundll32.exe
E:\Program Files\Avira\AntiVir Desktop\avgnt.exe
E:\Program Files\Common Files\Symantec Shared\ccApp.exe
E:\Program Files\Norton Ghost\Agent\GhostTray.exe
E:\Program Files\Microsoft IntelliType Pro\dpupdchk.exe
E:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
E:\Program Files\SpywareGuard\sgmain.exe
E:\Program Files\SpywareGuard\sgbhp.exe
E:\WINDOWS\System32\svchost.exe
E:\Program Files\Internet Explorer\iexplore.exe
e:\program files\avira\antivir desktop\avcenter.exe
E:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuardDLBLOCK.CBrowserHelper - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - E:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Encarta Web Companion Helper Object - {955BE0B8-BC85-4CAF-856E-8E0D8B610560} - E:\Program Files\Common Files\Microsoft Shared\Encarta Web Companion\ENCWCBAR.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - E:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - E:\Program Files\Google\Google Gears\Internet Explorer\0.5.21.0\gears.dll
O2 - BHO: FlashFXP Helper for Internet Explorer - {E5A1691B-D188-4419-AD02-90002030B8EE} - E:\PROGRA~1\FlashFXP\IEFlash.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - E:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Encarta Web Companion - {147D6308-0614-4112-89B1-31402F9B82C4} - E:\Program Files\Common Files\Microsoft Shared\Encarta Web Companion\ENCWCBAR.DLL
O4 - HKLM\..\Run: [Zone Labs Client] E:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "E:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SmartDefrag] "E:\Program Files\IObit\IObit SmartDefrag\IObit SmartDefrag.exe" /StartUp
O4 - HKLM\..\Run: [pdfFactory Pro Dispatcher v2] "E:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis 2a.exe" /source=HKLM
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE E:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE E:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [itype] "E:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [EPSON Stylus Photo R200 Series] E:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0H 2.EXE /P30 "EPSON Stylus Photo R200 Series" /O6 "USB001" /M "Stylus Photo R200"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [avgnt] "E:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [ccApp] "E:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Norton Ghost 10.0] "E:\Program Files\Norton Ghost\Agent\GhostTray.exe"
O4 - HKLM\..\Run: [Ad-Watch] E:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] E:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware (reboot)] "E:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] E:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] E:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] E:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] E:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: SpywareGuard.lnk = ?
O4 - Global Startup: Device Detector 3.lnk = ?
O8 - Extra context menu item: &ieSpell Options - res://E:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM
O8 - Extra context menu item: &Lookup Meaning - res://E:\Program Files\ieSpell\iespell.dll/LOOKUPMEANING.HTM
O8 - Extra context menu item: Check &Spelling - res://E:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - E:\Program Files\Google\Google Gears\Internet Explorer\0.5.21.0\gears.dll
O9 - Extra 'Tools' menuitem: &Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - E:\Program Files\Google\Google Gears\Internet Explorer\0.5.21.0\gears.dll
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - E:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - E:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - E:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - E:\Program Files\ieSpell\iespell.dll
O9 - Extra button: Run WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - E:\Program Files\WinHTTrack\WinHTTrackIEBar.dll
O9 - Extra 'Tools' menuitem: Launch WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - E:\Program Files\WinHTTrack\WinHTTrackIEBar.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - E:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - E:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - E:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O10 - Unknown file in Winsock LSP: e:\windows\system32\mswsock32.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.orange.co.uk
O16 - DPF: Garmin Communicator Plug-In - https://my.garmin.com/static/m/cab/2...nAxControl.CAB
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/...oUploader5.cab
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.nvidia.com/content/Driver...sysreqlab3.cab
O16 - DPF: {26522409-8BBF-4C5B-A4D3-CF4B1D6F255B} - http://www.umediaserver.net/bin/UMediaControl5.cab
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) -
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} -
O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} -
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -
O16 - DPF: {74DBCB52-F298-4110-951D-AD2FF67BC8AB} - http://www.nvidia.com/content/Driver...aSmartScan.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBA} (Java Plug-in 1.5.0_04) -
O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} (Java Plug-in 1.5.0_06) -
O16 - DPF: {D1E7CBDA-E60E-4970-A01C-37301EF7BF98} -
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -
O17 - HKLM\System\CCS\Services\Tcpip\..\{A8F5FCA6-48BB-4538-8EE1-4BF55A385B87}: NameServer = 192.168.90.1
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - E:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - Unknown owner - E:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe (file missing)
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - E:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - E:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: GEARSecurity - GEAR Software - E:\WINDOWS\System32\GEARSec.exe
O23 - Service: Google Update Service (gupdate1c92e10b050f0be) (gupdate1c92e10b050f0be) - Google Inc. - E:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - E:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iolo FileInfoList Service (ioloFileInfoList) - Unknown owner - E:\Program Files\iolo\common\lib\ioloServiceManager.exe
O23 - Service: iolo System Service (ioloSystemService) - Unknown owner - E:\Program Files\iolo\common\lib\ioloServiceManager.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - E:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - E:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - E:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: Norton Ghost - Symantec Corporation - E:\Program Files\Norton Ghost\Agent\VProSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - E:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PGPsdkService (PGPsdkServ) - PGP Corporation - E:\WINDOWS\system32\PGPsdkServ.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - E:\WINDOWS\system32\IoctlSvc.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - E:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - E:\Program Files\WinPcap\rpcapd.exe
O23 - Service: ServiceLayer - Nokia. - E:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Symantec Core LC - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - E:\WINDOWS\system32\ZoneLabs\vsmon.exe

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