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9th January 2008, 06:55 PM
|  | Newcomer | | Join Date: Jan 2008, 6 posts. Reputation:  | | | [SOLVED] Virus name found, but not shown as an issue
Hi
Norton just started scanning the other day and I noticed that it was passing some suspicious looking files, Backdoor and trojan etc. Norton did not see them as a virus and just went over them like any other file. I've tryed avast and AVG and both don't see any virus's (although i cannot see if it passes the file). This happened on 3 computers. I decided to do a clean install on them as there was quite a bit of junk on them that i didn't need, aswell as this problem. Hoping that it would go away on the reinstall after the format, it didn't.
During the installation, the computers were not connected to the internet all the router, so they had no contact with each other. Norton was installed before the internet, and the scan aswell. The thing that seems strange to me is that the virus names all seem to come in one big line, one after another and then continues to the normal files again or as far as i can see. The virus's are also fine in the Norton Quick scan, aswell as the Full scan if thats any help.
All the computers are connected through a router
Thanks
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9th January 2008, 06:59 PM
| | TST Master | | Join Date: Dec 2007, 3,366 posts. Reputation: | | Hello and welcome to 
Go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.
Post fresh HJT, AVG Antispyware and Combofix logs as Attachments into this thread, only after doing the above. Also, let me know the results of the Panda Antirootkit scan. EDIT: I advise you to consider getting rid of Norton as it`s absolute rubbish. Take a look at this thread HERE for details of how to get rid of it.
Regards Howard  This thread is for the use of Halusuk only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our malware Removal forum.
Last edited by Howard; 9th January 2008 at 07:04 PM.
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9th January 2008, 07:05 PM
|  | Community Moderator | | Join Date: Dec 2007, 4,345 posts. Location: Oxford, UK Reputation: | |
Norton is terrible at picking infections up, so it is acting completely normally and it is not a problem.
However, if it has let some lovely malware in, you'll want to get rid of it, via Howard's instructions  Then I expect you'll want to replace Norton, but we'll save that for when your infections are cleared up.
Edit: Or Howard will give you the link now  Either way, as long as Norton is gone then it's ok.
__________________
Numberwang!
A little air on the earth.
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9th January 2008, 08:13 PM
|  | Super Moderator | | Join Date: Oct 2007, 2,181 posts. Reputation: | |
This may infact actually be the norton virus definitions, and not actually viruses, trojans ect.
Just follow the instructions given by Howard and we`ll know more.
Regards Jason |
9th January 2008, 08:53 PM
| | Account Disabled | | Join Date: Dec 2007, 276 posts. Location: Brighton Reputation: | |
If you can see the file location scan it with Jotti and/or Virus total
And reply what the search/s come back with, It should shed some more light onto what this infection is.
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9th January 2008, 08:57 PM
| | TST Master | | Join Date: Dec 2007, 3,366 posts. Reputation: | |
Once I`ve seen the log files, I`ll know what infections are present, if any. Then, I`ll be able to issue further advice.
Regards Howard |
9th January 2008, 09:10 PM
| | Newcomer | | Join Date: Jan 2008, 6 posts. Reputation: | | | Just getting the logs now
Hey
I'm just working on getting the log files now, shouldn't be much longer.
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9th January 2008, 09:11 PM
| | TST Master | | Join Date: Dec 2007, 3,366 posts. Reputation: | |
No problem mate. take as long as you need.
Regards Howard This thread is for the use of Halusuk only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our malware Removal forum. |
9th January 2008, 09:19 PM
| | Newcomer | | Join Date: Jan 2008, 6 posts. Reputation: | | | Smitfraud
Just wondering about this file below which was created by the SmitfraudFix program. The program just seemed to cut off suddenly, then i looked at that file and it said host file corrupted in it. Tried running it a few times and it just cuts off still.
Thanks
Last edited by Howard; 10th January 2008 at 01:18 PM.
Reason: Attachment removed.
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9th January 2008, 09:21 PM
| | TST Master | | Join Date: Dec 2007, 3,366 posts. Reputation: | |
Don`t worry about that mate. Just post the 3 requested log files and we`ll take it from there.
Regards Howard This thread is for the use of Halusuk only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our malware Removal forum. |
9th January 2008, 09:39 PM
| | Newcomer | | Join Date: Jan 2008, 6 posts. Reputation: | | | AVG Anti-RootKit
Hey
Trying to install the the AVG Anti-Rootkit, but it doesn't seem to support the 64 Bit version of Vista
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9th January 2008, 09:55 PM
| | Super Moderator | | Join Date: Oct 2007, 2,181 posts. Reputation: | |
If this is the case, please follow the rest of the instructions and post the three requested logs. (Four if you use the DSS instead of Combofix).
Regards Jason
This thread is for the use of Halusuk ONLY. Please do NOT post your own virus/spyware problems into this thread. Instead, open a new thread in our Malware Removal forum.
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10th January 2008, 12:12 AM
| | Newcomer | | Join Date: Jan 2008, 6 posts. Reputation: | | | Logs
Here are the Logs. For some reason i can only get the main.txt log for the dss.exe to come up.
Last edited by Howard; 10th January 2008 at 01:19 PM.
Reason: Attachments removed.
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10th January 2008, 12:23 AM
| | TST Master | | Join Date: Dec 2007, 3,366 posts. Reputation: | |
Good news, everything looks clean.
Your problem is therefore likely to be Norton related, rather than malware related. This could possibly be solved by using a different security product.
However, even if you don`t, I can`t see anything for you to worry about.
If you have no further questions could you please mark this topic Solved by going to the top of this thread and click Thread tools, then select Mark this thread as solved As seen in the image below:
If you need this thread re-opened please contact a moderator or PM me.
Regards Howard.
This thread is for the use of Halusuk ONLY. Please do NOT post your own virus/spyware problems into this thread. Instead, open a new thread in our Malware Removal forum.
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10th January 2008, 12:40 PM
| | Newcomer | | Join Date: Jan 2008, 6 posts. Reputation: | | | Thanks
Ok. Thanks for your help everyone
What security do you recommened instead of Norton?
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10th January 2008, 12:49 PM
| | Account Disabled | | Join Date: Dec 2007, 276 posts. Location: Brighton Reputation: | | |
I recommend
Either Free AVG Antispyware, Kaspersky, or BitDefender. But remember only 1 of them otherwise you will have problems.
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10th January 2008, 12:49 PM
| | TST Master | | Join Date: Dec 2007, 3,366 posts. Reputation: | |
Take a look at this thread HERE for a list of recommended security software.
Just remember to run the Norton removal tool that I linked you to in my post #2.
If you have any further virus/spyware problems, please post in this thread.
Regards Howard This thread is for the use of Halusuk only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our malware Removal forum.
Last edited by Howard; 10th January 2008 at 01:18 PM.
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