[Sue]

Hi! I have a virus on my computer and I have not been able to remove it myself. I have begun to get error messages saying something about my hard disk.

I have started to follow your instructions by running ccleaner. I did it twice but I don't think it did any thing. Here is the log:

ANALYSIS COMPLETE - (0.048 secs)
------------------------------------------------------------------------------------------
24.82KB to be removed. (Approximate size)
------------------------------------------------------------------------------------------

Details of files to be deleted (Note: No files have been deleted yet)
------------------------------------------------------------------------------------------
C:\Documents and Settings\HP_Owner\Local Settings\Temp\IadHide5.dll 24.04KB
C:\WINDOWS\Internet Logs\ZALog.txt 807 bytes
------------------------------------------------------------------------------------------

I would appreciate any help you can offer.

Thanks,
Sue

[Sue]

SUPERAntiSpyware Scan Log
SUPERAntiSpyware.com - AntiAdware, AntiSpyware, AntiMalware!

Generated 09/28/2008 at 10:45 AM

Application Version : 4.21.1004

Core Rules Database Version : 3581
Trace Rules Database Version: 1569

Scan type : Complete Scan
Total Scan Time : 01:25:27

Memory items scanned : 378
Memory threats detected : 0
Registry items scanned : 4982
Registry threats detected : 0
File items scanned : 98094
File threats detected : 6

Adware.Tracking Cookie
C:\Documents and Settings\HP_Owner\Cookies\hp_owner@questionmarket[2].txt
C:\Documents and Settings\HP_Owner\Cookies\hp_owner@atwola[2].txt
C:\Documents and Settings\HP_Owner\Cookies\hp_owner@tribalfusion[1].txt
C:\Documents and Settings\HP_Owner\Cookies\hp_owner@advertising[2].txt
C:\Documents and Settings\HP_Owner\Cookies\hp_owner@tacoda[1].txt
C:\Documents and Settings\HP_Owner\Cookies\hp_owner@at.atwola[1].txt

[Sue]

Malwarebytes' Anti-Malware 1.28
Database version: 1219
Windows 5.1.2600 Service Pack 2

9/28/2008 11:06:47 AM
mbam-log-2008-09-28 (11-06-47).txt

Scan type: Quick Scan
Objects scanned: 50841
Time elapsed: 4 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

[Sue]

I totally didn't understand the section on renaming HijackThis. It made an icon on my desktop and I renamed it, but it still shows up as HijackThhis on my start-up menu. Here's the scan results:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:19:27 AM, on 9/28/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\WINDOWS\system32\ps2.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\WINDOWS\AGRSMMSG.exe
c:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hphmon06.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\AVG\AVG8\aAvgApi.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = AOL.com - Welcome to AOL
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Yahoo! SearchBar Home Page
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)
O16 - DPF: {1B00725B-C455-4DE6-BFB6-AD540AD427CD} - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/res...scbase5036.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe...bat/nos/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{6C618BC8-ACCE-41E9-8C0F-DCC655D12CC9}: NameServer = 4.2.2.4,4.2.2.2
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 8051 bytes

[evilfantasy]

Hi Sue.

I don't think we are going to worry about renaming HijackThis at this point as I'm not sure this is malware.

A question.

I have a virus on my computer and I have not been able to remove it myself.

What program is telling you that you have a virus?

[Sue]

Norton told me I had a Trojan. It gave me this name for it: VC3CFHaO3840. I ran Windows Live Safety scan several times it it detects something in my registry but can't clean it. Now, each time I leave my computer idle for a short while it I get an odd page that says: The system has recovered from a serious error. It gives me this info:

Error Signature
BCCode: 77 BCP1: C000000E BCP2: C000000E BCP3: 00000000
BCP4: 09647000 OSVer: 5_1_2600 SP: 2_0 Product: 768_1

Error Report Contents
C:\DOCUME~1\HP_Owner\LOCALS~1\Temp\WERd182.dir00\M ini092808-01.dmp
C:\DOCUME~1\HP_Owner\LOCALS~1\Temp\WERd182.dir00\s ysdata.xml

And it directs me to this page:
Microsoft Windows Error Reporting

(PS: I have since replaced Norton with AVG>)

[evilfantasy]

This is indicating a hardware conflict, could be software but I can't tell just yet.

Download random's system information tool (RSIT) by random/random from and save it to your Desktop.

• Double click on RSIT.exe to run.
• Click Continue at the disclaimer screen.
• Once it has finished, two logs will open.
• log.txt <will be maximized and info.txt <will be minimized
• Please post the contents of both logs in the next reply.

[Sue]

Logfile of random's system information tool 1.02 (written by random/random)
Run by HP_Owner at 2008-09-28 16:06:25
Microsoft Windows XP Home Edition Service Pack 2
System drive C: has 34 GB (48%) free of 69 GB
Total RAM: 383 MB (14% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:06:50 PM, on 9/28/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\ps2.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\WINDOWS\AGRSMMSG.exe
c:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hphmon06.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\PROGRA~1\AVG\AVG8\aAvgApi.exe
C:\Documents and Settings\HP_Owner\Local Settings\Temporary Internet Files\Content.IE5\32IPHWX2\RSIT[1].exe
C:\Program Files\Trend Micro\HijackThis\HP_Owner.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = AOL.com - Welcome to AOL
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Yahoo! SearchBar Home Page
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)
O16 - DPF: {1B00725B-C455-4DE6-BFB6-AD540AD427CD} - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/res...scbase5036.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe...bat/nos/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{6C618BC8-ACCE-41E9-8C0F-DCC655D12CC9}: NameServer = 4.2.2.4,4.2.2.2
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 8134 bytes

======Scheduled tasks folder======

C:\WINDOWS\tasks\AppleSoftwareUpdate.job
C:\WINDOWS\tasks\MP Scheduled Scan.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Explorer\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}]
Adobe PDF Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2008-06-11 75128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}]
AVG Safe Search - C:\Program Files\AVG\AVG8\avgssie.dll [2008-09-01 455960]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
SSVHelper Class - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll [2008-06-10 509328]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Explorer\Browser Helper Objects\{A057A204-BACC-4D26-9990-79A187E2698E}]
AVG Security Toolbar - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL [2008-09-01 2055960]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Explorer\Browser Helper Objects\{F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA}]
ZoneAlarm Spy Blocker BHO - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL [2008-09-01 262144]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - HP view - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll [2003-11-21 98304]

{A057A204-BACC-4D26-9990-79A187E2698E} - AVG Security Toolbar - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL [2008-09-01 2055960]
{F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - ZoneAlarm Spy Blocker - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL [2008-09-01 262144]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Run]
"SiSPower"=C:\WINDOWS\system32\SiSPower.dll [2005-01-04 49152]
"HPBootOp"=C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe [2005-02-26 245760]
"LSBWatcher"=c:\hp\drivers\hplsbwatcher\lsburnwatc her.exe [2004-10-14 253952]
"AVG8_TRAY"=C:\PROGRA~1\AVG\AVG8\avgtray.exe [2008-09-01 1235736]
"ZoneAlarm Client"=C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe [2008-07-09 919016]
"SunJavaUpdateSched"=C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe [2008-06-10 144784]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe [2008-06-12 34672]
"TkBellExe"=C:\Program Files\Common Files\Real\Update_OB\realsched.exe [2005-08-24 180269]
"QuickTime Task"=C:\Program Files\QuickTime\qttask.exe [2005-08-24 98304]
"KernelFaultCheck"=C:\WINDOWS\system32\dumprep 0 -k []

[HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Run]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2004-08-04 15360]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
Logitech SetPoint.lnk - C:\Program Files\Logitech\SetPoint\SetPoint.exe
Updates from HP.lnk - C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLS"="avgrsstx.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll [2008-07-23 352256]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"=C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Minimal\aawservice]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\network\aawservice]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\network\vsmon]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\system\currentcontrolset\servic es\sharedaccess\parameters\firewallpolicy\standard profile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32 \sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\iTunes\iTunes.exe"="C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes"
"C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe"="C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe:*:Enabled:BackWeb for Pavilion"
"C:\Program Files\EarthLink TotalAccess\TaskPanl.exe"="C:\Program Files\EarthLink TotalAccess\TaskPanl.exe:*:Enabled:Earthlink"
"C:\Program Files\AVG\AVG8\avgemc.exe"="C:\Program Files\AVG\AVG8\avgemc.exe:*:Enabled:avgemc.exe"
"C:\Program Files\AVG\AVG8\avgupd.exe"="C:\Program Files\AVG\AVG8\avgupd.exe:*:Enabled:avgupd.exe"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\servic es\sharedaccess\parameters\firewallpolicy\domainpr ofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32 \sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%ProgramFiles%\iTunes\iTunes.exe"="%ProgramFiles% \iTunes\iTunes.exe:*:enabled:iTunes"

======List of files/folders created in the last 1 months======

2008-09-28 16:06:25 ----D---- C:\rsit
2008-09-28 10:56:13 ----D---- C:\Documents and Settings\HP_Owner\Application Data\Malwarebytes
2008-09-28 10:56:06 ----D---- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-09-28 10:56:05 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2008-09-28 09:13:36 ----D---- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2008-09-28 09:13:16 ----D---- C:\Program Files\SUPERAntiSpyware
2008-09-28 09:13:16 ----D---- C:\Documents and Settings\HP_Owner\Application Data\SUPERAntiSpyware.com
2008-09-28 08:48:00 ----D---- C:\Program Files\CCleaner
2008-09-05 17:39:07 ----D---- C:\WINDOWS\system32\en-US
2008-09-05 17:36:42 ----A---- C:\WINDOWS\system32\spupdsvc.exe
2008-09-05 17:35:08 ----N---- C:\WINDOWS\system32\xmllite.dll
2008-09-02 12:21:20 ----D---- C:\WINDOWS\system32\LogFiles
2008-09-02 07:16:05 ----D---- C:\WINDOWS\system32\Adobe
2008-09-02 07:13:06 ----D---- C:\Documents and Settings\All Users\Application Data\NOS
2008-09-02 07:13:04 ----D---- C:\Program Files\NOS
2008-09-02 07:00:02 ----A---- C:\WINDOWS\system32\javaws.exe
2008-09-02 07:00:02 ----A---- C:\WINDOWS\system32\javaw.exe
2008-09-02 07:00:02 ----A---- C:\WINDOWS\system32\java.exe
2008-09-01 22:38:55 ----HD---- C:\$AVG8.VAULT$
2008-09-01 22:34:39 ----D---- C:\Program Files\ZoneAlarmSB
2008-09-01 21:56:05 ----D---- C:\Documents and Settings\All Users\Application Data\MailFrontier
2008-09-01 21:54:55 ----A---- C:\WINDOWS\zllsputility.exe
2008-09-01 21:54:54 ----A---- C:\WINDOWS\system32\SpOrder.dll
2008-09-01 21:53:34 ----A---- C:\WINDOWS\system32\libeay32_0.9.6l.dll
2008-09-01 21:53:33 ----A---- C:\WINDOWS\system32\vsregexp.dll
2008-09-01 21:53:21 ----A---- C:\WINDOWS\system32\zlcommdb.dll
2008-09-01 21:53:21 ----A---- C:\WINDOWS\system32\zlcomm.dll
2008-09-01 21:52:44 ----A---- C:\WINDOWS\system32\vswmi.dll
2008-09-01 21:52:40 ----A---- C:\WINDOWS\system32\zpeng24.dll
2008-09-01 21:52:40 ----A---- C:\WINDOWS\system32\vsxml.dll
2008-09-01 21:52:37 ----D---- C:\WINDOWS\system32\ZoneLabs
2008-09-01 21:52:37 ----D---- C:\Program Files\Zone Labs
2008-09-01 21:52:35 ----A---- C:\WINDOWS\system32\vspubapi.dll
2008-09-01 21:52:35 ----A---- C:\WINDOWS\system32\vsmonapi.dll
2008-09-01 21:48:30 ----D---- C:\WINDOWS\Internet Logs
2008-09-01 21:48:30 ----A---- C:\WINDOWS\system32\vsutil.dll
2008-09-01 21:48:30 ----A---- C:\WINDOWS\system32\vsinit.dll
2008-09-01 21:48:30 ----A---- C:\WINDOWS\system32\vsdata.dll
2008-09-01 21:29:47 ----A---- C:\WINDOWS\system32\avgrsstx.dll
2008-09-01 21:29:34 ----D---- C:\Documents and Settings\HP_Owner\Application Data\AVGTOOLBAR
2008-09-01 21:29:21 ----D---- C:\Program Files\AVG
2008-09-01 21:29:20 ----D---- C:\Documents and Settings\All Users\Application Data\avg8

======List of files/folders modified in the last 1 months======

2008-09-28 16:06:50 ----D---- C:\WINDOWS\Temp
2008-09-28 16:06:46 ----D---- C:\WINDOWS\Prefetch
2008-09-28 15:29:23 ----D---- C:\WINDOWS
2008-09-28 15:28:39 ----D---- C:\WINDOWS\Minidump
2008-09-28 11:28:54 ----A---- C:\WINDOWS\win.ini
2008-09-28 11:11:28 ----D---- C:\Program Files\Trend Micro
2008-09-28 10:57:17 ----D---- C:\WINDOWS\system32\drivers
2008-09-28 10:56:05 ----D---- C:\Program Files
2008-09-28 09:16:19 ----D---- C:\WINDOWS\system32\CatRoot2
2008-09-28 09:13:31 ----SHD---- C:\WINDOWS\Installer
2008-09-28 09:13:31 ----HD---- C:\Config.Msi
2008-09-28 09:12:33 ----D---- C:\Program Files\Common Files\Wise Installation Wizard
2008-09-28 08:55:28 ----D---- C:\WINDOWS\Debug
2008-09-27 11:33:16 ----N---- C:\WINDOWS\SchedLgU.Txt
2008-09-14 09:26:50 ----SD---- C:\WINDOWS\Downloaded Program Files
2008-09-10 13:33:04 ----SD---- C:\WINDOWS\Tasks
2008-09-07 12:38:04 ----D---- C:\WINDOWS\system32
2008-09-05 17:55:56 ----RSHD---- C:\WINDOWS\system32\dllcache
2008-09-05 17:55:56 ----D---- C:\WINDOWS\Help
2008-09-05 17:55:56 ----D---- C:\Program Files\Internet Explorer
2008-09-05 17:39:33 ----HD---- C:\WINDOWS\inf
2008-09-05 17:39:12 ----D---- C:\WINDOWS\system32\config
2008-09-05 17:38:45 ----HDC---- C:\WINDOWS\ie7
2008-09-05 17:35:51 ----HDC---- C:\WINDOWS\$NtUninstallKB915865$
2008-09-05 16:02:26 ----D---- C:\Program Files\Windows Live Safety Center
2008-09-02 12:40:14 ----D---- C:\WINDOWS\system32\FxsTmp
2008-09-02 08:16:44 ----D---- C:\WINDOWS\system32\Macromed
2008-09-02 08:14:40 ----D---- C:\Documents and Settings\All Users\Application Data\Adobe
2008-09-02 08:13:32 ----D---- C:\Program Files\Common Files\Adobe
2008-09-02 08:13:02 ----D---- C:\Program Files\Adobe
2008-09-02 08:10:51 ----D---- C:\Documents and Settings\HP_Owner\Application Data\Adobe
2008-09-02 07:00:01 ----D---- C:\Program Files\Java
2008-09-01 21:38:55 ----D---- C:\Program Files\Lavasoft
2008-09-01 21:38:54 ----D---- C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-09-01 21:29:14 ----D---- C:\WINDOWS\WinSxS
2008-09-01 21:29:14 ----D---- C:\Program Files\Common Files\Microsoft Shared
2008-09-01 21:23:52 ----SHD---- C:\RECYCLER
2008-09-01 21:21:27 ----D---- C:\Python22
2008-09-01 21:18:03 ----D---- C:\Program Files\Symantec
2008-09-01 21:18:03 ----D---- C:\Program Files\Common Files\Symantec Shared
2008-09-01 21:18:03 ----D---- C:\Documents and Settings\All Users\Application Data\Symantec
2008-09-01 21:17:35 ----D---- C:\WINDOWS\security
2008-09-01 21:16:46 ----D---- C:\Program Files\Common Files
2008-09-01 21:11:11 ----HD---- C:\hp
2008-09-01 21:10:21 ----D---- C:\Program Files\Easy Internet signup

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 AmdK8;AMD Processor Driver; C:\WINDOWS\system32\DRIVERS\AmdK8.sys [2005-03-09 36352]
R1 AvgLdx86;AVG Free AVI Loader Driver x86; C:\WINDOWS\System32\Drivers\avgldx86.sys [2008-09-01 97928]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86; C:\WINDOWS\System32\Drivers\avgmfx86.sys [2008-09-01 26824]
R1 KLIF;KLIF; C:\WINDOWS\system32\DRIVERS\klif.sys [2007-07-19 127768]
R1 SASDIFSV;SASDIFSV; \??\C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS []
R1 SASKUTIL;SASKUTIL; \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys []
R1 SiSkp;SiSkp; C:\WINDOWS\system32\DRIVERS\srvkp.sys [2005-01-04 13184]
R1 vsdatant;vsdatant; C:\WINDOWS\System32\vsdatant.sys [2008-07-09 394952]
R2 AvgTdiX;AVG Free8 Network Redirector; C:\WINDOWS\System32\Drivers\avgtdix.sys [2008-09-01 76040]
R2 tmcomm;tmcomm; \??\C:\WINDOWS\system32\drivers\tmcomm.sys []
R3 AgereSoftModem;Agere Systems Soft Modem; C:\WINDOWS\system32\DRIVERS\AGRSM.sys [2004-06-29 1268204]
R3 ALCXWDM;Service for Realtek AC97 Audio (WDM); C:\WINDOWS\system32\drivers\ALCXWDM.SYS [2004-10-01 2279424]
R3 GEARAspiWDM;GEAR CDRom Filter; C:\WINDOWS\SYSTEM32\DRIVERS\GEARAspiWDM.sys [2004-09-15 13872]
R3 Ps2;PS2; C:\WINDOWS\system32\DRIVERS\PS2.sys [2001-06-04 14112]
R3 SiS315;SiS315; C:\WINDOWS\system32\DRIVERS\sisgrp.sys [2005-01-04 239104]
R3 SISNIC;SiS PCI Fast Ethernet Adapter Driver; C:\WINDOWS\system32\DRIVERS\sisnic.sys [2003-07-11 32768]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2004-08-04 26624]
R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2004-08-04 57600]
R3 usbohci;Microsoft USB Open Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbohci.sys [2004-08-04 17024]
R3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2004-08-04 26496]
R3 wanatw;WAN Miniport (ATW); C:\WINDOWS\system32\DRIVERS\wanatw4.sys [2003-01-10 33588]
S1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys []
S3 Arp1394;1394 ARP Client Protocol; C:\WINDOWS\system32\DRIVERS\arp1394.sys [2004-08-04 60800]
S3 HPZid412;IEEE-1284.4 Driver HPZid412; C:\WINDOWS\system32\DRIVERS\HPZid412.sys [2004-12-15 51120]
S3 HPZipr12;Print Class Driver for IEEE-1284.4 HPZipr12; C:\WINDOWS\system32\DRIVERS\HPZipr12.sys [2004-12-15 16496]
S3 HPZius12;USB to IEEE-1284.4 Translation Driver HPZius12; C:\WINDOWS\system32\DRIVERS\HPZius12.sys [2004-12-15 21744]
S3 NIC1394;1394 Net Driver; C:\WINDOWS\system32\DRIVERS\nic1394.sys [2004-08-04 61824]
S3 PcdrNdisuio;PCDRNDISUIO Usermode I/O Protocol; C:\WINDOWS\system32\DRIVERS\pcdrndisuio.sys [2005-01-19 12416]
S3 rtl8139;Realtek RTL8139(A/B/C)-based PCI Fast Ethernet Adapter NT Driver; C:\WINDOWS\system32\DRIVERS\RTL8139.SYS [2004-08-04 20992]
S3 SASENUM;SASENUM; \??\C:\Program Files\SUPERAntiSpyware\SASENUM.SYS []
S3 SDDMI2;SDDMI2; \??\C:\WINDOWS\system32\DDMI2.sys []
S3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\system32\DRIVERS\usbccgp.sys [2004-08-03 31616]
S3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2004-08-03 25856]
S3 usbscan;USB Scanner Driver; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2004-08-03 15104]
S3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2004-08-04 20480]
S4 IntelIde;IntelIde; C:\WINDOWS\system32\DRIVERS\intelide.sys [2004-08-04 5504]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 aawservice;Lavasoft Ad-Aware Service; C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe [2008-09-01 611664]
R2 avg8emc;AVG Free8 E-mail Scanner; C:\PROGRA~1\AVG\AVG8\avgemc.exe [2008-09-01 875288]
R2 avg8wd;AVG Free8 WatchDog; C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe [2008-09-01 231704]
R2 UMWdf;Windows User Mode Driver Framework; C:\WINDOWS\system32\wdfmgr.exe [2004-08-11 38912]
R2 vsmon;TrueVector Internet Monitor; C:\WINDOWS\system32\ZoneLabs\vsmon.exe [2008-07-09 75304]
R3 iPodService;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2004-10-14 327680]
S2 Pml Driver HPZ12;Pml Driver HPZ12; C:\WINDOWS\system32\HPZipm12.exe [2004-09-29 69632]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspne t_state.exe [2004-07-15 32768]
S3 Fax;Fax; C:\WINDOWS\system32\fxssvc.exe [2004-08-04 267776]
S3 getPlus(R) Helper;getPlus(R) Helper; C:\Program Files\NOS\bin\getPlus_HelperSvc.exe [2008-06-26 31592]
S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe [2004-10-22 73728]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2003-07-28 89136]

-----------------EOF-----------------

[Sue]

info.txt logfile of random's system information tool 1.02 2008-09-28 16:06:54

======Uninstall list======

-->C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
-->C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
-->c:\WINDOWS\system32\\MSIEXEC.EXE /x {075473F5-846A-448B-BCB3-104AA1760205}
-->c:\WINDOWS\system32\\MSIEXEC.EXE /x {AB708C9B-97C8-4AC9-899B-DBF226AC9382}
-->c:\WINDOWS\system32\\MSIEXEC.EXE /x {B12665F4-4E93-4AB4-B7FC-37053B524629}
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\070 1\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E06E4F4E-72D6-4497-BFFD-BCB43077C2F4}\setup.exe" -l0x9 -uninst
-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Ad-Aware-->MsiExec.exe /I{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}
Adobe Flash Player ActiveX-->C:\WINDOWS\system32\Macromed\Flash\uninstall_acti veX.exe
Adobe Reader 9-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A90000000001}
Adobe Shockwave Player 11-->C:\WINDOWS\system32\adobe\SHOCKW~1\UNWISE.EXE C:\WINDOWS\system32\Adobe\SHOCKW~1\Install.log
Agere Systems PCI Soft Modem-->agrsmdel
AVG Free 8.0-->C:\Program Files\AVG\AVG8\setup.exe /UNINSTALL
CCleaner (remove only)-->"C:\Program Files\CCleaner\uninst.exe"
getPlus(R)-->"C:\Program Files\NOS\bin\getPlus_HelperSvc.exe" /UninstallGet1
Help and Support Additions-->WScript.exe C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\eHelpSetup.jse eHelpUninstall
HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Windows XP (KB915865)-->"C:\WINDOWS\$NtUninstallKB915865$\spuninst\spunin st.exe"
HP Boot Optimizer-->MsiExec.exe /I{3BA95526-6AE0-4B87-A62D-17187EF565FC}
HP Deskjet Printer Preload-->MsiExec.exe /I{2C5D07FB-31A2-4F2D-9FDA-0B24ACD42BD0}
HP Image Zone 4.8.6-->C:\Program Files\HP\Digital Imaging\uninstall\hpzscr01.exe -datfile hpqscr01.dat
HP Image Zone Plus 4.8.6-->C:\Program Files\HP\Digital Imaging\{32498B7B-E1F3-4ad5-A23B-F26414E94BE0}\setup\hpzscr01.exe -datfile hpdscr01.dat
HP Organize-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ct or.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D0122362-6333-4DE4-93F6-A5A2F3CC101A}\Setup.exe" UNINSTALL
HP Photosmart Cameras 4.5-->C:\Program Files\HP\Digital Imaging\{ABA2B37F-AB88-486e-870A-52454A23FEE0}\setup\hpzscr01.exe -datfile hpiscr01.dat
HP PSC & OfficeJet 4.7-->"C:\Program Files\HP\Digital Imaging\{342C7C88-D335-4bc2-8CF1-281857629CE2}\setup\hpzscr01.exe" -datfile hposcr05.dat
HP Software Update-->MsiExec.exe /X{64FC0C98-B035-4530-B15D-3D30610B6DF1}
HPIZplus450-->MsiExec.exe /X{0E484A60-A429-49A8-982C-D6475F1E80A9}
IntelliMover Data Transfer Demo-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ct or.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{14589F05-C658-4594-9429-D437BA688686}\Setup.exe" -l0x9
InterVideo WinDVD Player-->"C:\Program Files\InstallShield Installation Information\{91810AFC-A4F8-4EBA-A5AA-B198BBC81144}\setup.exe" REMOVEALL
iTunes-->C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{BE20E2F5-1903-4AAE-B1AF-2046E586C925}
J2SE Runtime Environment 5.0-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150000}
Java(TM) 6 Update 7-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160070}
Malwarebytes' Anti-Malware-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
Microsoft .NET Framework 1.1-->msiexec.exe /X {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 1.1-->MsiExec.exe /X{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft Internationalized Domain Names Mitigation APIs-->"C:\WINDOWS\$NtServicePackUninstallIDNMitigationA PIs$\spuninst\spuninst.exe"
Microsoft National Language Support Downlevel APIs-->"C:\WINDOWS\$NtServicePackUninstallNLSDownlevelMa pping$\spuninst\spuninst.exe"
Microsoft Office Basic Edition 2003-->MsiExec.exe /I{91130409-6000-11D3-8CFE-0150048383C9}
Microsoft Plus! Dancer LE-->MsiExec.exe /X{1A103D70-5C9B-4E1A-B306-5106C68F9914}
Microsoft Plus! Digital Media Edition Installer-->MsiExec.exe /X{6E45BA47-383C-4C1E-8ED0-0D4845C293D7}
Microsoft Plus! Photo Story 2 LE-->MsiExec.exe /X{0EB5D9B7-8E6C-4A9E-B74F-16B7EE89A67B}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
muvee autoProducer 4.0-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\070 1\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FC10C922-52E9-4739-ACD0-EB0FF035EE7E}\setup.exe" -l0x9
PC-Doctor for Windows-->C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\1050\INTEL3~ 1\IDriver.exe /M{19C989C4-50AE-43A4-B06E-8C70FFFF852F} /l1033
Photosmart 320,370,7400,8100,8400 Series-->C:\Program Files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\setup\hpzscr01.exe -datfile hphscr01.dat
PS2-->C:\WINDOWS\system32\ps2.exe uninstall
QuickTime-->C:\WINDOWS\unvise32qt.exe C:\WINDOWS\system32\QuickTime\Uninstall.log
RealPlayer-->C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
Remove Quicken New User Edition installer-->c:\\hp\\bin\\cloaker.exe commands /ww /lw:c:\\hp\\bin\\ifc\\Quicken_NUE\\lg.ini /c c:\\hp\\bin\\cloaker.exe c:\\hp\\bin\\ifc\\uninst.cmd ar
Remove WeatherBug installer-->c:\\hp\\bin\\cloaker.exe commands /ww /lw:c:\\hp\\bin\\ifc\\WeatherBug\\lg.ini /c c:\\hp\\bin\\cloaker.exe c:\\hp\\bin\\ifc\\uninst.cmd ar
SiS VGA Utilities-->Rundll32 SiSInst.dll,Uninstall VGA,R,oem1.inf
Sonic Express Labeler-->MsiExec.exe /I{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}
Sonic MyDVD Plus-->MsiExec.exe /I{21657574-BD54-48A2-9450-EB03B2C7FC29}
Sonic RecordNow Audio-->MsiExec.exe /I{AB708C9B-97C8-4AC9-899B-DBF226AC9382}
Sonic RecordNow Copy-->MsiExec.exe /I{B12665F4-4E93-4AB4-B7FC-37053B524629}
Sonic RecordNow Data-->MsiExec.exe /I{075473F5-846A-448B-BCB3-104AA1760205}
Sonic Update Manager-->MsiExec.exe /I{30465B6C-B53F-49A1-9EBA-A3F187AD502E}
SUPERAntiSpyware Free Edition-->MsiExec.exe /X{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}
Updates from HP-->C:\WINDOWS\BWUnin-6.3.2.62.exe -AppId 309731
Windows Internet Explorer 7-->"C:\WINDOWS\ie7\spuninst\spuninst.exe"
Windows Live OneCare safety scanner-->RunDll32.exe "C:\Program Files\Windows Live Safety Center\wlscCore.dll",UninstallFunction WLSC_SCANNER_PRODUCT
Windows Media Format Runtime-->"C:\Program Files\Windows Media Player\wmsetsdk.exe" /UninstallAll
Windows Media Player 10-->"C:\Program Files\Windows Media Player\Setup_wm.exe" /Uninstall
Windows XP Hotfix - KB867282-->C:\WINDOWS\$NtUninstallKB867282$\spuninst\spunins t.exe
Windows XP Hotfix - KB873339-->C:\WINDOWS\$NtUninstallKB873339$\spuninst\spunins t.exe
Windows XP Hotfix - KB883667-->C:\WINDOWS\$NtUninstallKB883667$\spuninst\spunins t.exe
Windows XP Hotfix - KB885250-->C:\WINDOWS\$NtUninstallKB885250$\spuninst\spunins t.exe
Windows XP Hotfix - KB885835-->C:\WINDOWS\$NtUninstallKB885835$\spuninst\spunins t.exe
Windows XP Hotfix - KB885836-->C:\WINDOWS\$NtUninstallKB885836$\spuninst\spunins t.exe
Windows XP Hotfix - KB887472-->C:\WINDOWS\$NtUninstallKB887472$\spuninst\spunins t.exe
Windows XP Hotfix - KB887742-->C:\WINDOWS\$NtUninstallKB887742$\spuninst\spunins t.exe
Windows XP Hotfix - KB888113-->C:\WINDOWS\$NtUninstallKB888113$\spuninst\spunins t.exe
Windows XP Hotfix - KB888239-->C:\WINDOWS\$NtUninstallKB888239$\spuninst\spunins t.exe
Windows XP Hotfix - KB890175-->C:\WINDOWS\$NtUninstallKB890175$\spuninst\spunins t.exe
Windows XP Hotfix - KB891781-->C:\WINDOWS\$NtUninstallKB891781$\spuninst\spunins t.exe
ZoneAlarm Spy Blocker-->rundll32 C:\PROGRA~1\ZONEAL~1\bar\1.bin\SpyBlock.dll,O
ZoneAlarm-->C:\Program Files\Zone Labs\ZoneAlarm\zauninst.exe

======Security center information======

AV: AVG Anti-Virus Free
FW: ZoneAlarm Firewall

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemR oot%\System32\Wbem;c:\Python22;C:\Program Files\PC-Doctor for Windows\
"windir"=%SystemRoot%
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=15
"PROCESSOR_IDENTIFIER"=x86 Family 15 Model 12 Stepping 0, AuthenticAMD
"PROCESSOR_REVISION"=0c00
"NUMBER_OF_PROCESSORS"=1
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;. WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"SonicCentral"=c:\Program Files\Common Files\Sonic Shared\Sonic Central\
"tvdumpflags"=8

-----------------EOF-----------------

[evilfantasy]

This doesn't look good.

System drive C: has 34 GB (48%) free of 69 GB
Total RAM: 383 MB (14% free)

When did you install Zone Alarm and did this start or get worst after then?

[Sue]

I believe it was Sept 1. A friend installed Zone for me in an attempt to clean the virus. The hard disk error started after that.

[evilfantasy]

Uninstall Zone Alarm and see if it clears up please.

I have also started a new thread for you here > The system has recovered from a serious error < but have locked it until we see if Zone Alarm is causing this. It is known to cause problems for some computers.

[Sue]

I went to Add/Remove and removed Zone. I assume the Trojan is still on the computer because I was never able to clean it. Are there additional steps I can take to locate and remove this virus?

[evilfantasy]

I'm still not convinced it was actually a trojan. Could have been a false positive but we will do another scan to double check.

Fiirst:

Download JavaRa

• Unzip the file and open the JavaRa.exe
• Click Remove Older Versions
• JavaRa will search for and remove any outdated version of Java and remove any that are found.
• Click Additional Tasks
• Place a check next to Remove Useless JRE Files and click Go
• Exit JavaRa
• Delete the JavaRa files from the Desktop

----------

Run this online scan.

Requires Internet Explorer or Firefox using the IE Tab Add-on

Use the ESET Nod32 Online Scanner

1. Check the box next to YES, I accept the Terms of Use.
2. Click Start
3. When asked, allow the activex control to install
4. Click Start
5. Make sure that the option Remove found threats and the option Scan unwanted applications is check marked.
6. Click Scan
7. Wait for the scan to finish
8. Use notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
9. Add the C:\Program Files\EsetOnlineScanner\log.txt log into your next reply.

[Sue]

I'm confused. I downloaded it and it's called Spyware Doctor. Is that what it's supposed to be?

[evilfantasy]

No, uninstall that or delete the installer.

Click here > MajorGeeks.Com - Contacting Download Site