Tech Support Team

~~Jaymie1989~~ · #1 (**permalink**) **Top** 17th December 2007, 08:05 PM

Hey,

Is my scan clean. Far as i know i am clean. When i right clicked on some items it freshed explorer.exe

I have scanned with AVG Antispyware, Anti-Virus, Spysweeper 5, Spybot, Vundofix and counterspy

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:00:40, on 17/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
H:\WINDOWS\System32\smss.exe
H:\WINDOWS\system32\winlogon.exe
H:\WINDOWS\system32\services.exe
H:\WINDOWS\system32\lsass.exe
H:\WINDOWS\system32\svchost.exe
H:\Program Files\PC Tools Firewall Plus\FWService.exe
H:\WINDOWS\System32\svchost.exe
H:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
H:\WINDOWS\system32\spoolsv.exe
H:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
H:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
H:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
H:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
H:\PROGRA~1\Grisoft\AVG7\avgemc.exe
H:\WINDOWS\system32\nvsvc32.exe
H:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
H:\WINDOWS\Explorer.EXE
H:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
H:\PROGRA~1\Grisoft\AVG7\avgcc.exe
H:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe
H:\WINDOWS\system32\ctfmon.exe
H:\Program Files\Electronic Arts\EADM\Core.exe
H:\Program Files\Mozilla Firefox\firefox.exe
H:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - H:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - H:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - H:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - H:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - H:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [nwiz] "nwiz.exe" /install
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "H:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [AVG7_CC] "H:\PROGRA~1\Grisoft\AVG7\avgcc.exe" /STARTUP
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" H:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [00PCTFW] "H:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe" -s
O4 - HKCU\..\Run: [ctfmon.exe] H:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [EA Core] "H:\Program Files\Electronic Arts\EADM\Core.exe" -silent
O4 - HKCU\..\Run: [scheduler_monitor] "H:\Program Files\ReaConverter 5.0 Pro\init_scheduler.exe"
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] H:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] H:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] H:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] H:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Startup: ZMatrix.lnk = H:\Program Files\ZMatrix\matrix.exe
O8 - Extra context menu item: &Windows Live Search - res://H:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: Open in new background tab - res://H:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/229?705f06bc4b044170bd23d603c709c289
O8 - Extra context menu item: Open in new foreground tab - res://H:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/230?705f06bc4b044170bd23d603c709c289
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - H:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - H:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - H:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - H:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - H:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - H:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - H:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1196845278015
O16 - DPF: {74DBCB52-F298-4110-951D-AD2FF67BC8AB} (NVIDIA Smart Scan) - http://www.nvidia.com/content/Driver...aSmartScan.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - H:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - H:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - H:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - H:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - H:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - H:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - H:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762# # (Bonjour Service) - Apple Computer, Inc. - H:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - H:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - H:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - H:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - H:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PC Tools Firewall Plus (PCToolsFirewallPlus) - PC Tools - H:\Program Files\PC Tools Firewall Plus\FWService.exe
O23 - Service: ReaConverter scheduler service (rcp_service) - ReaSoft - H:\Program Files\ReaConverter 5.0 Pro\rcp_scheduler.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - H:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

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End of file - 7786 bytes

Jason · #2 (**permalink**) **Top** 17th December 2007, 08:35 PM

Put a tick next to the following entry:

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

Close all open windows and browsers/email, etc...

Click on the "Fix Checked" button

When completed, close the application.

How's your system running? Any problems?

Could I see the AVG Antispyware log.

Regards Jason

~~Jaymie1989~~ · #3 (**permalink**) **Top** 17th December 2007, 08:41 PM

Its fine for now, but it happens after a while. Its strange because it only refresh's explorer.exe

I dont keep the AVG Antispyware logs sorry,

They were only small spyware, mainly cookies

Jason · #4 (**permalink**) **Top** 17th December 2007, 08:45 PM

Ok, no worries!

This thread is now closed. If you wish it to be reopened, please send us an email to 'admin at thecomputerforumz.com' with a link to your thread.
Please do not contact us to reopen this thread if you are not the thread starter. A valid, working link to the closed thread is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.

Regards Jason