Hello tech support team
A week or so ago I aquired a virus. It took up all my hard drive space and caused my computer to shutdown after a few minutes whenever I logged in. It also disabled my task manager. I changed the file attribute to "hidden" for ALL of my files, so my desktop became barren. Speaking of the desktop it removed or hid that too(the picture I mean) I think it also does something involving running the virus(es) using Internet Explorer? Every so often I'd get error messages saying the script couldn't be read on an internet explorer web page (different often times)
I used tasklist in cmd to get to my task manager and end an unrecognized process (I often look at my task manager, so I know what usually is running) This so far has killed the complete use of my hard drive space, so my computer stays on.
I changed the hidden attribute off so my files are back.
I cleared my temp files in windows, internet, and local files.
I've run super spyware free, macafee, and malaware bytes several times. Everytime they were run they'd remove more FakeAdvert or simular trojan viruses.
Running super spyware also fixed my task manager so it's no longer disabled.
So as far as I can tell, the only remaining portion is the internet explorer part, which seems to continuously resupply my FakeAdvert virus supply >.<
Otherwise I was going to come to you to ensure I'd cleared the viruses permanently. You helped me a ton in the past
***** LOGS *****
**Super spyware**
SUPERAntiSpyware Scan Log
SUPERAntiSpyware.com | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!
Generated 04/11/2011 at 08:56 PM
Application Version : 4.33.1000
Core Rules Database Version : 6814
Trace Rules Database Version: 4626
Scan type : Complete Scan
Total Scan Time : 00:40:53
Memory items scanned : 598
Memory threats detected : 0
Registry items scanned : 6343
Registry threats detected : 0
File items scanned : 35524
File threats detected : 42
Adware.Tracking Cookie
C:\Documents and Settings\pgaegler\Cookies\pgaegler@mediabrandsww[1].txt
C:\Documents and Settings\pgaegler\Cookies\pgaegler@insightexpressa i[1].txt
C:\Documents and Settings\pgaegler\Cookies\pgaegler@educationcom.11 2.2o7[1].txt
C:\Documents and Settings\pgaegler\Cookies\pgaegler@content.yieldma nager[2].txt
C:\Documents and Settings\pgaegler\Cookies\pgaegler@imrworldwide[2].txt
C:\Documents and Settings\pgaegler\Cookies\pgaegler@dc.tremormedia[1].txt
C:\Documents and Settings\pgaegler\Cookies\pgaegler@track.justforco ndos[1].txt
C:\Documents and Settings\pgaegler\Cookies\pgaegler@media6degrees[2].txt
C:\Documents and Settings\pgaegler\Cookies\pgaegler@ads.blogtalkrad io[2].txt
C:\Documents and Settings\pgaegler\Cookies\pgaegler@adlegend[2].txt
C:\Documents and Settings\pgaegler\Cookies\pgaegler@revsci[2].txt
C:\Documents and Settings\pgaegler\Cookies\pgaegler@serving-sys[1].txt
C:\Documents and Settings\pgaegler\Cookies\pgaegler@adserver.adtech us[1].txt
C:\Documents and Settings\pgaegler\Cookies\pgaegler@ads.undertone[1].txt
C:\Documents and Settings\pgaegler\Cookies\pgaegler@search.clickbow l[1].txt
C:\Documents and Settings\pgaegler\Cookies\pgaegler@specificmedia[2].txt
C:\Documents and Settings\pgaegler\Cookies\pgaegler@ads.pointroll[2].txt
C:\Documents and Settings\pgaegler\Cookies\pgaegler@search.seekfind s[1].txt
C:\Documents and Settings\pgaegler\Cookies\pgaegler@search.hippofin d[1].txt
C:\Documents and Settings\pgaegler\Cookies\pgaegler@search.clickwha le[1].txt
C:\Documents and Settings\pgaegler\Cookies\pgaegler@specificclick[1].txt
C:\Documents and Settings\pgaegler\Cookies\pgaegler@search.findxml[1].txt
C:\Documents and Settings\pgaegler\Cookies\pgaegler@a1.interclick[1].txt
C:\Documents and Settings\pgaegler\Cookies\pgaegler@user.lucidmedia[1].txt
C:\Documents and Settings\pgaegler\Cookies\pgaegler@ads.lycos[1].txt
C:\Documents and Settings\pgaegler\Cookies\pgaegler@collective-media[2].txt
C:\Documents and Settings\pgaegler\Cookies\pgaegler@adbrite[2].txt
C:\Documents and Settings\pgaegler\Cookies\pgaegler@ads.bighealthtr ee[2].txt
C:\Documents and Settings\pgaegler\Cookies\pgaegler@questionmarket[1].txt
C:\Documents and Settings\pgaegler\Cookies\pgaegler@cdn.jemamedia[2].txt
C:\Documents and Settings\pgaegler\Cookies\pgaegler@advertise[1].txt
C:\Documents and Settings\pgaegler\Cookies\pgaegler@tribalfusion[2].txt
C:\Documents and Settings\pgaegler\Cookies\pgaegler@search.boltfind[1].txt
C:\Documents and Settings\pgaegler\Cookies\pgaegler@pointroll[2].txt
C:\Documents and Settings\pgaegler\Cookies\pgaegler@2o7[1].txt
C:\Documents and Settings\pgaegler\Cookies\pgaegler@adxpose[1].txt
C:\Documents and Settings\pgaegler\Cookies\pgaegler@ru4[1].txt
C:\Documents and Settings\pgaegler\Cookies\pgaegler@realmedia[1].txt
C:\Documents and Settings\pgaegler\Cookies\pgaegler@interclick[2].txt
C:\Documents and Settings\pgaegler\Cookies\pgaegler@content.yieldma nager[3].txt
C:\Documents and Settings\pgaegler\Cookies\pgaegler@invitemedia[1].txt
C:\Documents and Settings\pgaegler\Cookies\pgaegler@bs.serving-sys[2].txt
***Malware Bytes***
Malwarebytes' Anti-Malware 1.46
Malwarebytes
Database version: 4052
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702
4/11/2011 7:40:25 PM
mbam-log-2011-04-11 (19-40-25).txt
Scan type: Full scan (C:\|)
Objects scanned: 213331
Time elapsed: 49 minute(s), 43 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
***Crusty.exe(hjt)***
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:14:21, on 4/11/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
C:\WINDOWS\System32\TPHDEXLG.exe
C:\WINDOWS\system32\WebUpdateSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Lenovo\NPDIRECT\TPFNF7SP.exe
C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe
C:\WINDOWS\system32\TpShocks.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Lenovo\HOTKEY\TPONSCR.exe
C:\Program Files\Lenovo\Zoom\TpScrex.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Lenovo\Client Security Solution\cssauth.exe
C:\Program Files\McAfee\Common Framework\udaterui.exe
C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Panasonic\PHOTOfunSTUDIO -viewer-\PhAutoRun.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\Crusty.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
Bing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
Bing
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
MSN.com
R3 - URLSearchHook: AIM Toolbar Search Class - {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files\AIM Toolbar\aimtb.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptcl.dll
O2 - BHO: AIM Toolbar Loader - {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files\AIM Toolbar\aimtb.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: ThinkVantage Password Manager - {F040E541-A427-4CF7-85D8-75E3E0F476C5} - C:\Program Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dll
O3 - Toolbar: AIM Toolbar - {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files\AIM Toolbar\aimtb.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrB kGndMonitor
O4 - HKLM\..\Run: [BLOG] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBa ttLog
O4 - HKLM\..\Run: [TPFNF7] C:\Program Files\Lenovo\NPDIRECT\TPFNF7SP.exe /r
O4 - HKLM\..\Run: [TPHOTKEY] C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [cssauth] "C:\Program Files\Lenovo\Client Security Solution\cssauth.exe" silent
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\udaterui.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe " -t (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe " -t (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: PHOTOfunSTUDIO -viewer-.lnk = C:\Program Files\Panasonic\PHOTOfunSTUDIO -viewer-\PhAutoRun.exe
O9 - Extra button: (no name) - {0045D4BC-5189-4b67-969C-83BB1906C421} - C:\Program Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dll
O9 - Extra 'Tools' menuitem: ThinkVantage Password Manager... - {0045D4BC-5189-4b67-969C-83BB1906C421} - C:\Program Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dll
O9 - Extra button: AIM Toolbar - {0b83c99c-1efa-4259-858f-bcb33e007a5b} - C:\Program Files\AIM Toolbar\aimtb.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.su.edu
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -
http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = su.edu
O17 - HKLM\Software\..\Telephony: DomainName = su.edu
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = su.edu
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = su.edu
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = su.edu
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Lenovo - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
O23 - Service: SSIRuntimeService - Unknown owner - C:\Program Files\Software Secure, Inc\SSIRuntimeService\SSIRuntimeService.exe (file missing)
O23 - Service: ThinkVantage Registry Monitor Service - Lenovo Group Limited - C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\WINDOWS\System32\TPHDEXLG.exe
O23 - Service: TSS Core Service (TSSCoreService) - IBM - C:\Program Files\Lenovo\Client Security Solution\tvttcsd.exe
O23 - Service: Web Update Service by PowerProgrammer (WebUpdate) - Data Perceptions / PowerProgrammer - C:\WINDOWS\system32\WebUpdateSvc.exe
--
End of file - 10952 bytes
Thanks all and let me know what to do