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5th January 2008, 03:25 PM
|  | TST Master | | Join Date: Dec 2007, 2,107 posts. Location: England Reputation:  | | | [SOLVED] Why are emachine so bad??
Why oh why oh why do emachine sell pc's that they provide absolutely no support for.
I am trying to find drivers for a 8220 and i can't find anything at all.
Anyone got any ideas? (I can't throw it out the window as i want to because i am getting paid to sort it).
__________________ "If at first you do not succeed, sit down, have a coffee, have a smoke, and think for a bit. If that still doesn't work, post it on TST". |
5th January 2008, 03:35 PM
|  | Community Moderator | | Join Date: Dec 2007, 4,345 posts. Location: Oxford, UK Reputation: | | |
I just tried a quick google and there's nothing there at all. Just endless posts in forums from people with problems with that model.
Is it an old PC? They might not have sold many so decided to discontinue support or something.
__________________
Numberwang!
A little air on the earth.
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5th January 2008, 03:39 PM
|  | Super Moderator | | Join Date: Oct 2007, 2,181 posts. Reputation: | |
I found you some contact options - http://www.emachines.com/support/options.html
You can always ask them by dropping an email.
Regards Jason  |
5th January 2008, 03:39 PM
| | TST Master | | Join Date: Dec 2007, 2,107 posts. Location: England Reputation: | | |
I have no idea of it's age or history.
It's a fairly quick P4 3ghz ish pc so it cant be all that old.
All i can say is, what a pile of ****!!
[Edit] In order for me to contact them they want me to sign up with them. That aint happening!!
__________________ "If at first you do not succeed, sit down, have a coffee, have a smoke, and think for a bit. If that still doesn't work, post it on TST". |
5th January 2008, 03:43 PM
|  | TST Master | | Join Date: Dec 2007, 3,366 posts. Reputation: | |
I take it Everest didn`t help at all then?
If as seems to be the case, the ethernet driver is the main problem, then maybe, it`d just be easier to get a new nic.
Regards Howard |
5th January 2008, 06:02 PM
|  | TST Expert | | Join Date: Dec 2007, 702 posts. Location: sunderland Reputation: | | |
just as a matter of interest: a few months ago i worked on a pc, and oddly enough i couldn't find drivers for the mobo. it was actually an acer. nevertheless there were no drivers available for it from acer, and was told by them that the machine should be upgraded as they did not support this mobo, in fact thy said they'd never heard of it, can you believe that?
anyway i ran a couple of programmes such as everest and one of them came up with a completely diferent name for the mobo, guess what that was it. i returned to the site for acer and dounloaded the drivers.... owz about that then??? cant remember the namee of the programme at the moment that scored for me, but i do remember that it was an online one
and excuse my inorance but will you give me more info on the 8220
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5th January 2008, 06:21 PM
| | TST Master | | Join Date: Dec 2007, 2,107 posts. Location: England Reputation: | | |
I have opened it up and had a good look at the mobo and can't find a make or model number on it.
Everest says "unknown" about the mobo.
There's absolutely nothing about it on the emachine website.
I'm all out of ideas.
All i know about it is that it is an 8220, P4 2.8ghz, it has radeon 9200 gfx, and a 160gig hdd.
__________________ "If at first you do not succeed, sit down, have a coffee, have a smoke, and think for a bit. If that still doesn't work, post it on TST". |
5th January 2008, 07:05 PM
| | TST Master | | Join Date: Dec 2007, 2,107 posts. Location: England Reputation: | | |
Just tried that program. It says that the mobo is indeed a TriGem but it is unable to come up with anymore information than that.
I get an error404 on that link you just posted.
__________________ "If at first you do not succeed, sit down, have a coffee, have a smoke, and think for a bit. If that still doesn't work, post it on TST". |
5th January 2008, 07:07 PM
| | Community Moderator | | Join Date: Dec 2007, 4,345 posts. Location: Oxford, UK Reputation: | |
Maybe that board is so cheap and generic that it actually doesn't exist 
I get a 404 on that link too.
__________________
Numberwang!
A little air on the earth.
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5th January 2008, 07:13 PM
| | TST Expert | | Join Date: Dec 2007, 702 posts. Location: sunderland Reputation: | |
google: 8220 Trigem Alaska3 and select this,
Motherboards Used In European Models (Denmark/France/Finland/Italy ...
620, Trigem, Alaska3, Intel® Celeron®, 2.8 GHz. 710, Trigem, Anaheim-3, Intel® Pentium® III ... 8220, Trigem, Alaska3, Intel® Pentium® 4 W/HT, 2.8 GHz ... http://www.e4allupgraders.info/dir1/...erboards.shtml - 250k - Cached - Similar pages no 404 from this route
click alaska3 (in green) try the link first
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5th January 2008, 07:24 PM
| | TST Master | | Join Date: Dec 2007, 2,107 posts. Location: England Reputation: | |
That's the mobo without a doubt. How on earth did you find that?!?!? 
Now i know that Alaska3 is actually the name of the mobo i believe it's model number may be 143276 possibly.
[Update]
The pc now has a working chipset driver and a working sound driver.
I have still not had any luck with onboard lan and it also seems to want a usb driver too.
So far tomrca, your information has been invaluable in sorting this out and you have my thanks.
__________________ "If at first you do not succeed, sit down, have a coffee, have a smoke, and think for a bit. If that still doesn't work, post it on TST".
Last edited by Rik; 5th January 2008 at 07:43 PM.
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5th January 2008, 07:27 PM
| | TST Expert | | Join Date: Dec 2007, 702 posts. Location: sunderland Reputation: | |
great rik.....  all the drivers are there too
might be worth sticking that link with the driver downloads at this site
Last edited by Daveskater; 5th January 2008 at 08:36 PM.
Reason: Posts merged
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5th January 2008, 07:48 PM
| | Account Disabled | | Join Date: Dec 2007, 276 posts. Location: Brighton Reputation: | |
The tech guys also provide support for emachines
Here is the website www.thetechguys.com
Some where on there lol
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5th January 2008, 08:12 PM
| | TST Master | | Join Date: Dec 2007, 2,107 posts. Location: England Reputation: | |
Well, i have gotten everything but the onboard lan working. I doubt the machine owner will ever need it anyhow so...
Thankyou everyone that has helped on this little problem.
It shows what a great community we have here.
__________________ "If at first you do not succeed, sit down, have a coffee, have a smoke, and think for a bit. If that still doesn't work, post it on TST". |
5th January 2008, 08:42 PM
| | Community Moderator | | Join Date: Dec 2007, 4,345 posts. Location: Oxford, UK Reputation: | |
tomrca, I posted a thread in the Drivers forum with a link to that site and stickied it.
You can see it here: eMachine Drivers
I'll leave it open for a bit if there's anything you want to add, but I will close it in a day or so. If you want anything added after it's closed, send me a PM and I'll gladly edit it
__________________
Numberwang!
A little air on the earth.
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5th January 2008, 08:45 PM
| | TST Master | | Join Date: Dec 2007, 2,107 posts. Location: England Reputation: | |
A good idea there daveskater.
__________________ "If at first you do not succeed, sit down, have a coffee, have a smoke, and think for a bit. If that still doesn't work, post it on TST". | |  Only registered members can participate in forum threads. You must register or log in to contribute.
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