Tech Support Team

Druby-chan · #1 (**permalink**) **Top** 13th February 2011, 04:20 PM

After leaving my computer on in order to stream a movie to my tv, I noticed once back at my computer that it was extremely lagged and when scrolling down a web page it would litterally refresh the screen a line at a time, taking about 20 seconds to refresh the entire page so I could read the next paragraph down. I then noticed that if I tried to play the movie in my Zoom player, I had sound but no picture. I tried it in several other players including Winamp, Windows Media Player, Real Player, Classic Media Player and GOM player, and none of these gave me picture, only audio. After a frustrating half hour I rebooted my computer and the problem was magically gone!....untill about 2 hours later when my screen went black, came back completely scrambled, went black again, and I was back to the same problem.

Now.. I wanted to know if this was a driver problem, or if my card is simply kaput (dead).

As far as I know my card is a Radeon 9000 or that's what dxdiag says anyway.

Any help you'd have would be greatly appreciated.

Also, on another note, since you'll already be looking at my computer, I now have a rundll32.exe error that won't go away. I haven't tried rebooting yet, but I just thought I'd add this. It happened, again, while streaming a movie to my tv. The error appears in a small box and it says: DDE Server Window: rundll32.exe - Application Error.
The instruction at "0x00e7415b" referenced memory at 0x00000000". The memory could not be "written". Click OK to terminate the program. Click CANCEL to debug the program.
I've tried both and the error keeps coming back instantly, only the first group of numbers changes slightly every time.

Thoughts? Fixes?

Thanks!

Rik · #2 (**permalink**) **Top** 13th February 2011, 10:48 PM

What windows version do you use?

Druby-chan · #3 (**permalink**) **Top** 14th February 2011, 11:14 PM

Windows XP home

Rik · #4 (**permalink**) **Top** 14th February 2011, 11:48 PM

Have a look here - AMD Graphics Drivers & Software ? Download the latest drivers for your graphics products and see if you can get a more up to date driver.

[Edit] This may be the driver you need - http://support.amd.com/us/gpudownloa...rer300-xp.aspx

Druby-chan · #5 (**permalink**) **Top** 15th February 2011, 10:18 AM

Now downloading and installing the driver you linked me to. We'll see if it makes any difference. Thanks. I'll get back to you when I can.

Rik · #6 (**permalink**) **Top** 15th February 2011, 11:42 AM

Cool, hope it does the trick!

Druby-chan · #7 (**permalink**) **Top** 15th February 2011, 01:39 PM

So far so good. I have even managed to get my webcam working again which I thought was done for. Another tech forum told me my graphics card was dead.. so I thought I'd come ask here because the peeps on here at least know what they're talking about.

Thanks!

-I'll be back if I run into another hitch.

Rik · #8 (**permalink**) **Top** 15th February 2011, 05:52 PM

Good news indeed!

Druby-chan · #9 (**permalink**) **Top** 28th February 2011, 05:37 PM

I thought I was rid of this problem!! SO upset that it's still here. During my latest reboot my screen blacked out 3 times, my start bar scrambled, and I'm now left with this ANNOYING takes-ages-to-scroll-through-websites-and-pictures thing.

Any ideas? I realise the thread says it is solved, and I thought it was until today! Sigh..