[Scippi]

Hey guys this is my first post on the forum and i really hope that someone can help me with this problem

Well 3 months ago i bought an AMD 5600+ Dual Core and i had lots of problems since then, believing it was defective, i wrote to AMD support and requested an RMA. My replacement arrived today. It fixed LOTS of random crashes and my computer was able to boot up properly with both rams placed on in dual channel. I went to play on Soulstorm, it crashed, sometimes half way through a game or sometimes about 5 minutes into the game. I went on another game which is Company of Heroes, it crashed too.

The only reason i tested these 2 games was because they crashed most of the times when i had the defective processor.I thought it was the RAM but i thought it wouldn't make any sense because while waiting for my replacement to arrive, i put in my old AMD Athlon 3500+ and it worked fine with EVERY SINGLE games so it couldn't be the RAM and it can't be the replacement either. Not knowing what else to do, i took one stick of ram out, and guess what? It worked like a charm ! I really have no idea what's going on inside but if anyone had been through this or anyone who knows how to fix please help and....ermm if it works you'll be able to rest assured that a person on earth is grateful and just wants to kill you with hugs XD :P

BTW this is my spec:
Abit AN52
OCZ PC26400 platinum edition
Radeon Sapphire 1950x Pro
AMD 5600+ Dual Core
Arctic Cooler 64 Pro
Latest Drivers,Bios recognised the CPU, and nothing is overclocked

I'M AT WITS END !!!

P/S: I also attached a minidump file in the post if anyone is interest
Any help will be appreciated, and again thanks in advance

[Daveskater]

Hello, Scippi, and welcome to TST

I have had a look at your memory dump and it says that it was caused by memory corruption. If you took one stick out and it worked fine, then it has to be that stick that is the problem.

As far as I'm aware OCZ have lifetime warranty on their memory products, so contact them regarding an RMA.

P.S. I just bought the same RAM as you hehe

[Scippi]

Hiya Dave, thanks a lot for the speedy response , It seems to work as long as i only have one stick of ram in no matter which one it is. While i was waiting for my replacement to arrive, i put in my AMD 3500 and it worked fine with no errors and both rams were inserted in dual channel.

I was wondering if this was because different processors have different memory controllers?

Again thanks so much for the help :P

[Daveskater]

No problem mate, it's what I'm here for hehe.

If both sticks work together on their own but not together, then I would think the motherboard. But then with the old CPU and both sticks it works so that throws me off a bit.

How long have you had the system? If you have had it for a while and only had problems after installing the new CPU, then I would suspect the processor as well.

Did you ever try it with the 5600 in and one stick of RAM at a time?

Actually, re-reading your first post I see you already have the replacement. Just to clarify, have you run the new CPU with one stick at a time, and then both?

[Rik]

Try clearing the cmos, your mobo manual will tell you how to do it, it's possible that the timings are being messed up with the different cpu's.

Clear the cmos with each cpu.

Hope that helps.

[Daveskater]

Looking at this page here, I'm not sure if the CPU is even supported by the motherboard.

Universal abit > Test Report

[Scippi]

Originally Posted by Daveskater

No problem mate, it's what I'm here for hehe.

If both sticks work together on their own but not together, then I would think the motherboard. But then with the old CPU and both sticks it works so that throws me off a bit.

How long have you had the system? If you have had it for a while and only had problems after installing the new CPU, then I would suspect the processor as well.

Did you ever try it with the 5600 in and one stick of RAM at a time?

Actually, re-reading your first post I see you already have the replacement. Just to clarify, have you run the new CPU with one stick at a time, and then both?

Yes when i have both rams in no matter when theyre in single or dual channel it still crashes

Originally Posted by Daveskater

Looking at this page here, I'm not sure if the CPU is even supported by the motherboard.

Universal abit > Test Report

Hmm really the BIOS recognized it though should i beg AMD for another RMA then XD

[Rik]

Looks like you got the wrong cpu for your mobo according to the info Daveskater found.

See if there is any bios updates for your mobo that directly support your cpu.

[Scippi]

Ok will try thanks Rik in the meantime keep searching !!! hahaha
seems like i picked the right forum to ask

BTW guys according to this link
Universal abit > CPU Support List
The processor is compatible
When i looked at my system information it said the BIOS version is 2.4 but when i look on google the only update i could find was 1.1, what gives?

[Daveskater]

Well that's interesting, if it's on there as compatible and then the BIOS also recognizes it correctly, I suppose it is alright.

First of all try resetting the CMOS as Rik said, then if that doesn't work and you're comfortable updating the BIOS, then first check the date on your POST screen against the top one on this page, and if it doesn't match, then update it.

We all know our stuff here so thanks for the compliment

And last but not least, I have removed the quote from your post, as we prefer people not to quote the last post in a thread, as it's clear what you're replying to. Some people think it's a bit weird, but it's just the way we like to do things

[Scippi]

Awww i liked my quotes anyway definitely will try resetting cmos tomorrow when i get back from school
Cheers again

[Scippi]

Ok now that's quite scary, I went home today, reset the CMOS, had a game of soulstorm and it lasted for about an hour and it worked great, i have both rams in and theyre on single channel, should i test it on dual channel now or should i carry on testing on single channel

[Daveskater]

If single channel is working fine, then try out dual and see how it goes.

It's earlier in the day now so I'm more awake and will make more sense

[Rik]

Im glad to hear that it is now working.

Have you got all the settings correct in your bios or do you need any help with that?

[Scippi]

well that failed miserably, it crashed the first 3 minutes into the game, should i reset the CMOS, then put the ram in dual channel? It may sound like a load of rubbish but still a good idea :P

[Blackmirror]

Just a thought can your system actually handle the games you want to play

www.canyourunit.com

just check please if they are listed

[Scippi]

BlackMirror: YEs it can, ive had a look on systemrequirementlab.com and it surpassed the recommended specification of the game :P
Rik: Erm well it is working but only in single channel :P and the BIOS settings seem to be right, except my ram's timing was supposed to be 4-4-4-12 and it said 4-5-4-15 in the bios, is this ok?

[Scippi]

wahhhhh i think im gonna cry, 4th game, it crashed, and i was winning as well lol , i seriously gave up
Guys if you got any other solutions please tell me

[Rik]

The best thing to do would be to post a fresh dump.

Does your bios give you the option to manually set your ram timings?

[Scippi]

you mean like a full dump?hmm thats quite hard cos most of the times it goes to black screen and then the comp just freezes up with a looping sound, then i have to hard-restart it. But luckily after the last crash i went to the minidump folder and found lots of other weird dllhost files. I compressed them all and put them in 2 separate zip files cos i was only allowed 97.7kb

yes i CAN manually change the timings but when i change it to 4-4-4-12 the comp wouldn't boot