Hi Kalis and Welcome to TechSupportTeam!
Run HiJackThis and place a check mark next to the following entries: (if there)
- O2 - BHO: (no name) - {07DBF47C-A39E-4123-BE2B-A3F59B7BB7F5} - C:\Windows\System32\cryptsvc32.dll (file missing)
- O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
Please use the
a-squared online scanner
1. Select
Scan your PC now!
2. Select
Deep Scan
3. Click on
scan
* The scanning engine will load any updates, this may take a few minutes so please be patient.
**
IMPORTANT: Before doing anything else, first click on
Save Report and save the report to the
Desktop This will put a log on the desktop named a2scan_
######
4. Place a check mark next to the items found and select to
Quarantine selected objects
* To delete the items found hold down the
Ctrl button on your keyboard and click each item to hilight it. Once all are selected click
Delete
Add the a2scan_ as an attachment in the next post.