View Single Post
  #5 (permalink)   Top
Old 19th March 2008, 01:03 PM
Pewter7's Avatar
Pewter7 Pewter7 is offline
Newcomer
 
Join Date: Mar 2008, 30 posts.
Location: USA
Reputation: Pewter7 is on a distinguished road
Smile Beginning Recommendations

Hi Howard,

I just wanted to let you know that I have begun the recommended steps you supplied me. Unfortunately, I cannot do them all at once. The last step I did was to download the latest version of Adaware SE and left it this morning running it's scan.

I do have a question. My wife needed to do some homework early this morning and logged in under her user name. After she did her homework, I went to log her off and it took a really long time to log her off, and then when it did the screen went black and even though my username was still logged in I could not access my screen and the keyboard was unresponsive. I couldn't reboot the computer by depressing the start button either. I had to unplug the machine and then restart it. This is the second time this has happened. The first time was before I had begun to follow the steps you so kindly have provided. I thought you should be aware of it. I don't know if this will be fixed as I follow your steps or if something in addition needs to be done. Also, every time the sign-in screen comes up (due to inactivity in the desktop), I have to turn on number lock on the keyboard. I never had to do that before -it has always remained on.

I downloaded and installed zone alarm, since the firewall I was using before was Comodo, and that was broken by the trojan. I really like Zone Alarm and I'm so thankful for it. It blocked over a hundred attempts to get into my computer through various ports last night as I was working through your steps.

I will let you know when I have finished the steps. I hope to be able to finish them tonight.
__________________
I was thinking outside the box when the door slammed shut . . . now, I can't get back in!
Reply With Quote